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Envelope-to: peo@bf1.my
Delivery-date: Tue, 02 Feb 2021 10:38:58 +0800
Date: Tue, 2 Feb 2021 02:38:12 +0000 (GMT)
From: Shopee MY Email Support <help@support.shopee.com.my>
To: "peo@bf1.my" <peo@bf1.my>
Message-ID: <QxFr9000000000000000000000000000000000000000000000QNVRBM00PU8xasvgQjWnD6Bbda3srQ@sfdc.net>
Subject: [PYMT] Wallet Inquiries
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 Content preview: Hi bestform, Thank you for contacting Shopee. My name is Hafizah,
 I will be assisting you in your query. I am truly sorry for the inconvenience
 caused to you. Rest assured, I will try my best to resolve the issue for
 you today. 
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Hi bestform,

Thank you for contacting Shopee. My name is Hafizah, I will be assisting you in your query.

I am truly sorry for the inconvenience caused to you. Rest assured, I will try my best to resolve the issue for you today.

Pertaining on your issue , kindly retry to use the other bank details that have same details such as your name as per registered on shopee wallet . If the issue still same , please provide us the screen recording from the first step you fill in the bank details until the error show on your shopee app .

Once we received , we will check further on this matter from our end .  If there are any other inquiries, do revert back, I will be glad to help further.

Looking forward for your reply .

Thank you for using Shopee!
Warmest Regards,
Nurul Hafizah
Shopee Team

For more information, you can visit our Help Centre : https://help.shopee.com.my/
Need help? Chat with us in-app (Mon-Fri, 9am-10pm) or call +603 2777 9222 (Mon-Sun, 9am-6pm including Public Holidays).
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<html>
<head>
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<body>Hi bestform, 
 
Thank you for contacting Shopee. My name is Hafizah, I will be assisting you in your query. 
 
I am truly sorry for the inconvenience caused to you. Rest assured, I will try my best to resolve the issue for you today. 
 
Pertaining on your issue , kindly retry to use the other bank details that have same details such as your name as per registered on shopee wallet . If the issue still same , please provide us the screen recording from the first step you fill in the bank details until the error show on your shopee app . 
 
Once we received , we will check further on this matter from our end .  If there are any other inquiries, do revert back, I will be glad to help further. 
 
Looking forward for your reply . 
 
Thank you for using Shopee! 
Warmest Regards, 
Nurul Hafizah 
Shopee Team 
 
For more information, you can visit our Help Centre : https://help.shopee.com.my/ 
Need help? Chat with us in-app (Mon-Fri, 9am-10pm) or call +603 2777 9222 (Mon-Sun, 9am-6pm including Public Holidays).<img src="https://shopeecs.my.salesforce.com/servlet/servlet.ImageServer?oid=00D6F000001oO9b&esid=0186F00000z3RJp&from=ext"> ref:_00D6F1oO9b._5006F2sag1G:ref</body>
</html>
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