
Dear Valued Se=
ller,
Our commitment to your business growth drives us to improve our platform=
continuously. As part of this effort, we are reinvesting in the platform b=
y announcing a few adjustments to enhance the selling and buying experience=
.
&n=
bsp;

FREE SHIPPING BENEFITS FOR ALL<=
/p>


REVISED PLATFORM COMMISSION RATES
Effective 15=
August 2024, our standard commission=
rates will be revised according to product categories. Adjustments will be=
made to align with industry standards, enabling us to invest more in your =
success.
Please refer below for an overview of the new adjustments:
=
=
p>
MARKETPLACE
Learn more ab=
out Marketplace Commission Rate=
.
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sp;
LAZMALL
Learn more about LazMall Commission Rate.
Note: Sellers can maintain their current commission =
rate by joining LazCoins Discount Programme.
=
MINIMUM DISCOUNT RATE CHANGE FOR LAZCOINS
Effective 15 August 2024, the minimum discount rate for all categories will be adjusted.
<=
/p>

If you're currently participating=
in LazCoins Discount with a discount rate below 3.5%, your rate will automatically be readjust=
ed to the new minimum rate of 3.5% on 15 August 2024. Should you prefer not to participate with the new =
rate, you have the option to opt out before 15 August 2024 via Seller Cente=
r > Marketing Center > LazCoins Discount=
span>.

=
PAYMENT FEE ADJUSTMENT
The Payment Fee for all local sellers =
will be revised starting 15 August 2024.

<=
img src=3D"https://img.lazcdn.com/us/sem_seller_engagement_push/de6abead6de=
c6a295b0cb677a39bf06d.png_4600x4600q80.jpg" style=3D"width:712px;height:106=
px;display:inline;vertical-align:middle">
=
<=
span style=3D"font-weight:bold;color:rgb(255, 51, 153);font-size:20pt">FREQ=
UENTLY ASKED QUESTIONS
1. Will all sellers be aff=
ected by the new Commission Rate?
<=
span style=3D"font-size:18pt">Yes, the new Commission Rate will be applied =
to all local sellers. Learn more about the new Commission Rate for <=
a href=3D"https://u.lzd.co/my/s/t.bFjRD" data-link-href-cangjie=3D"https://=
u.lzd.co/my/s/t.bFjRD" target=3D"_blank" rel=3D"noopener noreferrer">Marketplace and LazMall.
2. If the order was paid on 12 August 2024 a=
nd delivery was completed on 15 August 2024, does the old or new Commission=
Rate apply to this order?
Any orders created before 15 August will follow the o=
ld Commission Rate. The new Commission Rate will only apply to orders place=
d from 15 August onwards.
You can view the details of the commission amount ch=
arged in Seller Center > Finance > My Income > Income Statement &g=
t; Click on Statement Number > View Statement Details
3. D=
oes the Payment Fee apply to all orders?
Yes, the Payment Fee applies to all suc=
cessful delivered orders.
4. Is Free Shipping applicabl=
e to all products?
All storewide products will be eligible for Free Shipping vou=
chers, except for products under Digital Goods and Choice channels.<=
/p>
5. If I'm already on the LazCoins Discount Programme before 15=
August 2024, will my current rate be affected by the new discount rate?
If your=
current LazCoins Discount rate is lower than 3.5%, it will automatically b=
e revised to the new minimum rate of 3.5% starting 15 August. If it's curre=
ntly above 3.5%, it will remain unchanged.
We believe these updates will empo=
wer your business to thrive. Thank you for your continued support and partn=
ership.
If you have any questions or need help, please contact our Partner Support Center (PSC).
Lazada Malaysia
=
&nb=
sp;
Please n=
ote that this email does not support direct replies. Should you have any qu=
estions, kindly contact our=E2=80=AFPart=
ner Support Center (PSC). For mor=
e info on sales tips and strategy secrets to improve your business, check o=
ut Lazada University Malaysia<=
span style=3D"font-size:12pt"> now.