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Envelope-to: peo@bf1.my
Delivery-date: Thu, 05 Aug 2021 20:29:48 +0800
Date: Thu, 5 Aug 2021 12:28:55 +0000 (GMT)
From: Shopee MY Email Support <help@support.shopee.com.my>
To: "peo@bf1.my" <peo@bf1.my>
Message-ID: <jm2k8000000000000000000000000000000000000000000000QXD9C6009_q0-VuLSwiTSObj4oA6Tw@sfdc.net>
In-Reply-To: <_1AXs000000000000000000000000000000000000000000000QX3WTD00SJqD5RwHQqadY2HXR284ew@sfdc.net>
References: <_1AXs000000000000000000000000000000000000000000000QX3WTD00SJqD5RwHQqadY2HXR284ew@sfdc.net>
Subject: RE: [Feedback] Marketing / Campaigns
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 Content preview: Hi bestform, Greetings from Shopee! I'm Imran, I will follow
 up your request on behalf of my colleague. 
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Hi bestform,

Greetings from Shopee!

I'm Imran, I will follow up your request on behalf of my colleague.

Please be informed that your account has already been opted out from the Coins Cashback program.

Hope this answers. If there's anything else that we can do to extend our assistance, please let us know.

Thank you for your patience throughout this process and I wish you a good day ahead!

Thank you for using Shopee!

Warmest Regards,
Imran

For more information, you can visit our Help Centre : https://help.shopee.com.my/
Need help? Chat with us in-app (Mon-Fri, 9am-10pm) or call +603 2777 9222 (Mon-Sun, 9am-6pm including Public Holidays).

--------------- Original Message ---------------
From: Shopee MY Email Support [help@support.shopee.com.my]
Sent: 31/07/2021 19:20
To: peo@bf1.my
Subject: [Feedback] Marketing / Campaigns

Hi bestform

Greetings from Shopee.

Thank you for contacting Shopee. My name is Nurul, your Customer Service Representative and I will be assisting you with your query.

I am truly sorry for the inconvenience caused to you. I understand this is not the experience you expected on our platform. This email was sent pertaining to your query regarding the submission of the opt out of 10% Cashback program.

I would like to inform you that I will forward your concern to the relevant team for further assistance and please allow us at least 3-5 working days to check it and get back to you via this email.

Your patience is highly appreciated.

Thank you for using Shopee!
Warmest Regards,
Nurul
Shopee Team

For more information, you can visit our Help Centre : https://help.shopee.com.my/
Need help? Chat with us in-app (Mon-Fri, 9am-6pm) or call +603 2777 9222 (Mon-Sun, 9am-6pm including Public Holidays).

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Hi bestform,

Greetings from Shopee!

I'm Imran, I will follow up your request on behalf of my colleague.

Please be informed that your account has already been opted out from the Coins Cashback program.

Hope this answers. If there's anything else that we can do to extend our assistance, please let us know.

Thank you for your patience throughout this process and I wish you a good day ahead!
 
Thank you for using Shopee! 
 
Warmest Regards, 
Imran 
 
For more information, you can visit our Help Centre : https://help.shopee.com.my/ 
Need help? Chat with us in-app (Mon-Fri, 9am-10pm) or call +603 2777 9222 (Mon-Sun, 9am-6pm including Public Holidays). 
 
 
--------------- Original Message --------------- 
From: Shopee MY Email Support [help@support.shopee.com.my] 
Sent: 31/07/2021 19:20 
To: peo@bf1.my 
Subject: [Feedback] Marketing / Campaigns 
 
Hi bestform 
 
Greetings from Shopee. 
 
Thank you for contacting Shopee. My name is Nurul, your Customer Service Representative and I will be assisting you with your query. 
 
I am truly sorry for the inconvenience caused to you. I understand this is not the experience you expected on our platform. This email was sent pertaining to your query regarding the submission of the opt out of 10% Cashback program. 
 
I would like to inform you that I will forward your concern to the relevant team for further assistance and please allow us at least 3-5 working days to check it and get back to you via this email. 
 
Your patience is highly appreciated. 
 
Thank you for using Shopee! 
Warmest Regards, 
Nurul 
Shopee Team 
 
For more information, you can visit our Help Centre : https://help.shopee.com.my/ 
Need help? Chat with us in-app (Mon-Fri, 9am-6pm) or call +603 2777 9222 (Mon-Sun, 9am-6pm including Public Holidays).<img src="https://shopeecs.my.salesforce.com/servlet/servlet.ImageServer?oid=00D6F000001oO9b&esid=0185j000002063q&from=int" /> 
 
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