芝麻web文件管理V1.00

编辑当前文件:/home/mybf1/mail/bf1.my/peo/new/1609144007.M719736P10895.server2.bf-1.com,S=7611,W=7750

Envelope-to: peo@bf1.my
Delivery-date: Mon, 28 Dec 2020 16:26:47 +0800
Date: Mon, 28 Dec 2020 08:26:03 +0000 (GMT)
From: Shopee MY Email Support <help@support.shopee.com.my>
To: "peo@bf1.my" <peo@bf1.my>
Message-ID: <AMezx000000000000000000000000000000000000000000000QM1JFD00ZXvjyM-TQwGzAFgudK4mzQ@sfdc.net>
Subject: [Seller] Order status inquiry
MIME-Version: 1.0
Content-Type: multipart/alternative; 
	boundary="----=_Part_39958_999014325.1609143963115"
X-mail_abuse_inquiries: http://www.salesforce.com/company/abuse.jsp
X-SFDC-TLS-NoRelay: 1
X-SFDC-Binding: 1WrIRBV94myi25uB
X-SFDC-EmailCategory: quickActionEmail
X-SFDC-EntityId: 5006F00002qfON2
X-SFDC-Interface: internal
X-Spam-Status: No, score=1.2
X-Spam-Score: 12
X-Spam-Bar: +
X-Ham-Report: Spam detection software, running on the system "server2.bf-1.com",
 has NOT identified this incoming email as spam. The original
 message has been attached to this so you can view it or label
 similar future email. If you have any questions, see
 root\@localhost for details.
 Content preview: Hi bestform, Greetings from Shopee! Thank you for contacting
 us. I'm Yusuf and I will be assisting you with your query. 
 Content analysis details: (1.2 points, 5.0 required)
 pts rule name description
 ---- ---------------------- --------------------------------------------------
 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was
 blocked. See
 http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block
 for more information.
 [URIs: salesforce.com]
 0.2 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level
 mail domains are different
 -0.0 SPF_PASS SPF: sender matches SPF record
 1.0 HTML_IMAGE_ONLY_16 BODY: HTML: images with 1200-1600 bytes of
 words
 0.0 HTML_MESSAGE BODY: HTML included in message
 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily
 valid
 -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from
 author's domain
 -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature
X-Spam-Flag: NO

------=_Part_39958_999014325.1609143963115
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 7bit

Hi  bestform,

Greetings from Shopee!

Thank you for contacting us. I'm Yusuf and I will be assisting you with your query.

Pertaining to your query, please be informed that upon checking in our system that the item has been successfully delivered to the buyer within the Estimated Delivery Time(25-12-2020). We understand that you had approved the refund request from buyer to avoid having a bad review on 24-12-2020. However, we regret to inform you that we are unable to proceed with the parcel compensation to your end as it is within the timeframe of the delivery date.

We advise you to kindly reach out to the buyer for the refund amount to be reversed back to you.

Hope this clarifies.

We hope the information provided resolves your inquiry. You may reply to this email should you require further assistance we will be more than happy to assist you.

Thank you for choosing Shopee!

Warmest Regards,
Yusuf
Shopee Team

For more information, you can visit our Help Centre : https://help.shopee.com.my/
Need help? Chat with us in-app (Mon-Fri, 9am-10pm) or call +603 2777 9222 (Mon-Sun, 9am-6pm including Public Holidays)
ref:_00D6F1oO9b._5006F2qfON2:ref
------=_Part_39958_999014325.1609143963115
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 7bit

<html>
<head>
	<title></title>
</head>
<body>Hi  bestform, 
 
Greetings from Shopee! 
 
Thank you for contacting us. I'm Yusuf and I will be assisting you with your query. 
 
Pertaining to your query, please be informed that upon checking in our system that the item has been successfully delivered to the buyer within the Estimated Delivery Time(25-12-2020). We understand that you had approved the refund request from buyer to avoid having a bad review on 24-12-2020. However, we regret to inform you that we are unable to proceed with the parcel compensation to your end as it is within the timeframe of the delivery date. 
 
We advise you to kindly reach out to the buyer for the refund amount to be reversed back to you. 
 
Hope this clarifies. 
 
We hope the information provided resolves your inquiry. You may reply to this email should you require further assistance we will be more than happy to assist you. 
 
Thank you for choosing Shopee! 
 
Warmest Regards, 
Yusuf 
Shopee Team 
 
For more information, you can visit our Help Centre : https://help.shopee.com.my/ 
Need help? Chat with us in-app (Mon-Fri, 9am-10pm) or call +603 2777 9222 (Mon-Sun, 9am-6pm including Public Holidays)<img src="https://shopeecs.my.salesforce.com/servlet/servlet.ImageServer?oid=00D6F000001oO9b&esid=0186F00000y2WPo&from=ext"> ref:_00D6F1oO9b._5006F2qfON2:ref</body>
</html>
------=_Part_39958_999014325.1609143963115--