To: bfo@bf1.my
Message-Id: lazada-1700721064941-398
Subject: [LazAlert] Your Additional Bulky Shipping Provider, effective 30
Nov 2023
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Content preview: Dear Valued Seller, Effective 30 November 2023, J&T Cargo
will be your additional Shipping Provider for your bulky parcels (weighing
more than 20kg or measuring more than 70cm on each side). Note: Skynet remains
your default Bulky Shipping Provider and will continue to pick up your bulky
parcels.
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=
span>

Dear Valued Seller,
<=
span style=3D"font-family:arial,helvetica neue,helvetica,sans-serif">Effect=
ive 30 November 2023, J&T Cargo w=
ill be your additional Shipping Provider for your bulky parcels (weighing more than 20kg or =
measuring more than 70cm on each side).
Note: Skynet remains your default =
Bulky Shipping Provider and will continue to pick up your bulky parcels.
What should=
I do?
=09- St=
art handing over your parcels to J&=
;T Cargo / Skynet once you start seeing their logo app=
ear on your Airway Bill (AWB). Click here to learn more about AWB.
=09- Remember to click Arrange Shipment / Ready to Ship after orders =
are packed.
=09- Your bulky parcels will b=
e collected by J&T Cargo / Skynet=
and under no circumstances should be dropped off.=
span>
=09
What will change for me?
=09- Starting 30 November 2023, you will be assigned to J&T Cargo / Skynet for your bulky parcel ship=
ping provider.
=09- On your AWB, J&T Cargo / =
Skynet logo will appear as
Pickup.
=09- Ha=
nd over your parcels to the Pickup pr=
ovider stated on your AWB (Not the Delivery provide=
r) to avoid delay in your order fulfillment.
=09- Posstore is no longer your&nb=
sp;shipping provider for bulky parcels.
Your AWB wi=
ll look like this:


What happen=
s if your orders are split by the system into multiple packages?=
span>
=09- If you have many items in one order and th=
e combined weight exceeds 20kg, the system will automatica=
lly split these parcels for you.
=09- DO N=
OT attempt to combine the order into a single package with =
one tracking number, as this will result in inaccurate order status updates=
and typically leads to cancellation. Please pack your orders according to =
the multiple separate packages shown.
=09- DO N=
OT place multiple shipping labels on a single package, as t=
his package will be rejected by our Shipping Providers.
=09- You will no longer be required to claim fo=
r the differences in shipping fee as these orders will now be split on =
;both the Product Page and Seller Center.
=09- Click here to find out more about the Automated packag=
e split feature.
Note: J&T Cargo / Skynet shou=
ld make an attempt to contact you to determine a suitable tim=
e for pickup. However, if you did not receive a call, you can conta=
ct J&T Cargo / Skynet Personnel HERE to set a pick-up time, =
;request additional pickup or escalate missed pickup.
Please note th=
at this email does not support direct replies. Should you have any que=
stions, kindly contact our=E2=80=AFPartner Support Center (PSC). For more info on sales t=
ips and strategy secrets to improve your business, check out Lazada University Malaysia now.
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