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Different Name, Same Role!
Lazada University is the key driver to grow our seller's performance through education & community support!
Empowering Sellers, Incubating Bussiness is our goal and target for the
Malaysian Ecommerce Community!
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UPDATE ON
MARKETPLACE AGREEMENT!
There are new updates being implemented in the new Agreement that has been effective from the 13th January 2020, that is meant to add more details only, and will not affect anything from an operational point of view. Check out your email titled [LazAlert] Please Check On The Latest Update To The LazMall Marketplace Agreement! for LazMall sellers and [LazAlert] Please Check On The Latest Update To The Marketplace Agreement! for Marketplace sellers to find out more about this.
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NEW SELLER PAYMENT
FEE FORMULA
Starting from the 13th January 2020, we have been implementing a new Seller Payment Fee formula for all successful delivered orders. You may proceed to check your email titled [LazAlert] This Is An Important Update To The Seller Payment Fee, Check It Out! or Click Here for more details.
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MANAGE & CREATE JOB ROLES ON YOUR OWN
Starting on 14 January 2020, Sellers with Full Access Account on Seller Center can create and manage users on the back end to suit their business operations’ needs with ease. Check our Seller Center pop-up titled Manage & Create Job Roles On Your Own! or Click Here to find out more!
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CASH ON DELIVERY REMOVAL
You might get questions from your customers on why they can’t pay with Cash On Delivery (COD) anymore. That is because we have been disabling COD for customers in batches and COD will be entirely disabled after November. Encourage your customers to pay with Lazada Wallet or Click Here to find out more!
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PENANG IT'S A POTLUCK!
On the 1st of January (Yes, it is), we have expanded our Potluck event to our sellers in the Northern region, where we bond over food and share our experiences! We had a mini study group with discussion on interesting topic to further position ourselves in this competitive environment in eCommerce, while we shared our aspirations for 2020!
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Please do not hesitate to contact our Partner Support Center (PSC) for any inquiries. We are available to assist you from 9AM-6PM, 7 days a week, just scroll down and click 'Contact Us'.
For more info on sales tips and strategy secrets to improve your business, check out Lazada University Malaysia now.
Thank you.
Best regards,
Your Lazada Team
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