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Return-Path: <bounce+2836bf.66bc30-afo=bf1.my@mg.shopee.com.my> Delivered-To: afo@bf1.my Received: from server2.bf-1.com by server2.bf-1.com with LMTP id fev/LVTGjGIafwAASFmK/g (envelope-from <bounce+2836bf.66bc30-afo=bf1.my@mg.shopee.com.my>) for <afo@bf1.my>; Tue, 24 May 2022 19:49:40 +0800 Return-path: <bounce+2836bf.66bc30-afo=bf1.my@mg.shopee.com.my> Envelope-to: afo@bf1.my Delivery-date: Tue, 24 May 2022 19:49:40 +0800 Received: from m236-239.mailgun.net ([159.135.236.239]:59960) by server2.bf-1.com with esmtps (TLS1.2) tls TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 (Exim 4.95) (envelope-from <bounce+2836bf.66bc30-afo=bf1.my@mg.shopee.com.my>) id 1ntT2n-0008KS-8r for afo@bf1.my; Tue, 24 May 2022 19:49:40 +0800 DKIM-Signature: a=rsa-sha256; v=1; c=relaxed/relaxed; d=mg.shopee.com.my; q=dns/txt; s=smtp; t=1653392956; h=Message-Id: Mime-Version: Date: Subject: Subject: Content-Transfer-Encoding: To: To: Content-Type: From: From: Sender: Sender; bh=e4nEKerpbx93TI4VjMzQqMuDjUj7dVi4iLCH0tc6/T4=; b=igvxvEBg+lHJdvlW0Vg+bN8IALsJjyZk2XOy+UnUjKKU6w4dam/WL8EI+tuHJyH1Nu841kuf Kgubhwf8lPRPHDAtk8VVpSRmu2VCPgk+1h+DncEN3x3joeY2Vs69dq+nK2orBXbfYGvOUtMb mhGI+V8B3OC1Ul9X7PlMZl0aXLA= X-Mailgun-Sending-Ip: 159.135.236.239 X-Mailgun-Sid: WyIxY2Q0OSIsICJhZm9AYmYxLm15IiwgIjY2YmMzMCJd Received: from localhost (<unknown> [103.115.76.8]) by smtp-out-n01.prod.us-east-1.postgun.com with SMTP id 628cc62738a4f8e57d1727ec (version=TLS1.3, cipher=TLS_AES_128_GCM_SHA256); Tue, 24 May 2022 11:48:55 GMT Sender: info=shopee.com.my@mg.shopee.com.my From: Shopee <info@shopee.com.my> X-Shopee-Track-Clicks: true Content-Type: text/html; charset=UTF-8 To: afo@bf1.my Content-Transfer-Encoding: quoted-printable Subject: nesvarsubramaniam has raised a refund request 220524194829282 X-Shopee-Track-Opens: true Date: Tue, 24 May 2022 19:48:52 +0800 Mime-Version: 1.0 Message-Id: <1653392932286553529.25.6773658537949628530@k8s1-worker-sg-live-2235.shopeemobile.com> X-Mailgun-Tag: noti X-Mailgun-Variables: {"template_name":"rr_email_task_7_event_buyer_submit_request_recipient_seller","x-consumed-time":"1653392932","x-env":"live","x-gateway-name":"mailgun_shopee_com_my","x-region":"MY","x-sender":"info@shopee.com.my","x-trace":"ca6cc95mt7ms75bhtveg"} X-Spam-Status: No, score=1.2 X-Spam-Score: 12 X-Spam-Bar: + X-Ham-Report: Spam detection software, running on the system "server2.bf-1.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Hi BF1 Fragrance - Aromatic Fragrance, nesvarsubramaniam has raised a refund request 220524194829282 with the reason Did not receive the full order (all items in the order). WHAT'S NEXT Content analysis details: (1.2 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: shopee.com.my] -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message 0.1 MIME_HTML_ONLY BODY: Message only has text/html MIME parts 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.5 KAM_NUMSUBJECT Subject ends in numbers excluding current years 0.6 HTML_MIME_NO_HTML_TAG HTML-only message, but there is no HTML tag -0.0 T_SCC_BODY_TEXT_LINE No description available. 0.0 T_REMOTE_IMAGE Message contains an external image X-Spam-Flag: NO <div id=3D"izvn" style=3D"box-sizing: border-box; width: 100%; text-align: = center; display: flex; justify-content: center; font-family: sans-serif;"><= table id=3D"ixaf" width=3D"100%" style=3D"box-sizing: border-box; margin: 0= auto; width: 100%; max-width: 600px; border-collapse: collapse;"><tbody id= =3D"inui" style=3D"box-sizing: border-box;"><tr id=3D"i9lj" style=3D"box-si= zing: border-box;"><td id=3D"i9va" valign=3D"top" align=3D"center" style=3D= "box-sizing: border-box; vertical-align: top; text-align: center;"><img id= =3D"i3w4" src=3D"https://cf.shopee.sg/file/0cd023d64f04491f3dc8076d6932dfdc= " width=3D"150" height=3D"auto" style=3D"box-sizing: border-box; color: bla= ck; width: 150px; height: auto;"></td></tr></tbody></table></div><div id=3D= "i2p7" style=3D"box-sizing: border-box; width: 100%; text-align: center; di= splay: flex; justify-content: center; font-family: sans-serif;"><table id= =3D"idvi" width=3D"100%" style=3D"box-sizing: border-box; margin: 0 auto; w= idth: 100%; max-width: 600px; border-collapse: collapse;"><tbody id=3D"ia35= " style=3D"box-sizing: border-box;"><tr id=3D"imnz1" style=3D"box-sizing: b= order-box;"><td data-sp-type=3D"sp-content" class=3D"sp-content" id=3D"iezu= 7" width=3D"100%" valign=3D"top" align=3D"center" style=3D"box-sizing: bord= er-box; vertical-align: top; text-align: center; width: 100%; min-height: 2= 4px;"><div data-sp-type=3D"sp-text" class=3D"sp-text" id=3D"idupg" style=3D= "box-sizing: border-box; padding: 10px; text-align: left; word-break: break= -word; font-family: sans-serif;">Hi BF1 Fragrance - Aromatic Fragrance,</di= v><div data-sp-type=3D"sp-text" class=3D"sp-text" id=3D"im3ln" style=3D"box= -sizing: border-box; padding: 10px; text-align: left; word-break: break-wor= d; font-family: sans-serif;">nesvarsubramaniam has raised a refund request= =C2=A0<a id=3D"i0xwq6" draggable=3D"true" href=3D"https://shopee.com.my/uni= versal-link/buyer/return/view/orderid/104632692692801/?__classic__=3D1&= deep_and_deferred=3D1&smtt=3D4.730332605.7" target=3D"_blank" underline= =3D"" class=3D"link" style=3D"box-sizing: border-box;"><font id=3D"ivba4" c= olor=3D"#d35400" style=3D"box-sizing: border-box;">220524194829282</font></= a>=C2=A0with the reason Did not receive the full order (all items in the or= der).</div><div data-sp-type=3D"sp-divider" class=3D"sp-divider" id=3D"iye3= i" style=3D"box-sizing: border-box; padding: 15px 0;"><div id=3D"iojdc" sty= le=3D"box-sizing: border-box; width: 100%; max-width: 600px; border-top: 1p= x solid #e0e0e0;"></div></div><div data-sp-type=3D"sp-text" class=3D"sp-tex= t" id=3D"io6df" style=3D"box-sizing: border-box; padding: 10px; text-align:= left; word-break: break-word;"><div id=3D"ie25g" style=3D"box-sizing: bord= er-box;"><b id=3D"itjjo" style=3D"box-sizing: border-box;">WHAT'S NEXT= </b></div><div id=3D"iqijg" style=3D"box-sizing: border-box;"><br id=3D"i5o= av" style=3D"box-sizing: border-box;"></div><div id=3D"iqijg-2" style=3D"bo= x-sizing: border-box;">Please check the details of the request in Shopee an= d respond accordingly.=C2=A0</div><div id=3D"iqijg-2-2" style=3D"box-sizing= : border-box;"><br id=3D"iobes" style=3D"box-sizing: border-box;"></div><di= v id=3D"iqijg-2-3" style=3D"box-sizing: border-box;">You may accept the ref= und request or raise a dispute to Shopee.=C2=A0</div></div><a data-sp-type= =3D"sp-button" class=3D"sp-button" id=3D"iv9a8" href=3D"https://shopee.com.= my/seller-link/portal/sale/return/106369282" target=3D"_blank" style=3D"dis= play: inline-block; margin: 10px auto; box-sizing: border-box; text-align: = center; text-decoration: none; border-radius: 3px; min-width: 160px; max-wi= dth: 300px; padding: 10px 16px; word-break: break-word; background-color: #= ed4d2b; color: rgb(255, 255, 255); font-weight: 500;">Respond Now</a><div d= ata-sp-type=3D"sp-text" class=3D"sp-text" id=3D"i179a" style=3D"box-sizing:= border-box; padding: 10px; text-align: left; word-break: break-word;"><spa= n id=3D"iqh2g" style=3D"box-sizing: border-box;"><b id=3D"i8n5l" style=3D"b= ox-sizing: border-box;">*Important:</b></span>=C2=A0Please respond by=C2=A0= <font id=3D"i8cei" color=3D"#d35400" style=3D"box-sizing: border-box;">27 M= ay 2022</font>, otherwise the refund request will be automatically accepted= .</div><div data-sp-type=3D"sp-text" class=3D"sp-text" id=3D"it753" style= =3D"box-sizing: border-box; padding: 10px; text-align: left; word-break: br= eak-word; font-family: sans-serif;"> Cheers, <br id=3D"itgfg" st= yle=3D"box-sizing: border-box;"> Shopee Team </div><div= data-sp-type=3D"sp-text" class=3D"sp-text" id=3D"i1b7s" style=3D"box-sizin= g: border-box; padding: 10px; text-align: left; word-break: break-word; fon= t-family: sans-serif;">Need help? Contact us: <a id=3D"izdyd" dr= aggable=3D"true" data-highlightable=3D"1" href=3D"https://help.shopee.com.m= y/my/s/contactusform" target=3D"_blank" data-sp-editable=3D"true" underline= =3D"" style=3D"box-sizing: border-box;">https://help.shopee.com.my/my/s/con= tactusform</a></div></td></tr></tbody></table></div><br id=3D"isok6" style= =3D"box-sizing: border-box;"><br id=3D"iy552" style=3D"box-sizing: border-b= ox;"><div id=3D"i2p7-2" style=3D"box-sizing: border-box; width: 100%; text-= align: center; display: flex; justify-content: center; font-family: sans-se= rif;"><table id=3D"idvi-2" width=3D"100%" style=3D"box-sizing: border-box; = margin: 0 auto; width: 100%; max-width: 600px; border-collapse: collapse;">= <tbody id=3D"ia35-2" style=3D"box-sizing: border-box;"><tr id=3D"imnz1-2" s= tyle=3D"box-sizing: border-box;"><td id=3D"i92l" valign=3D"top" align=3D"ce= nter" style=3D"box-sizing: border-box; vertical-align: top; text-align: cen= ter; font-size: 13px; color: #747474;"> Come Shop With Us <= /td></tr><tr id=3D"imnz1-3" style=3D"box-sizing: border-box;"><td id=3D"i92= l-2" valign=3D"top" align=3D"center" style=3D"box-sizing: border-box; verti= cal-align: top; text-align: center;"><a href=3D"https://play.google.com/sto= re/apps/details?id=3Dcom.shopee.my" id=3D"i1c9f" underline=3D"" style=3D"bo= x-sizing: border-box;"><img src=3D"https://cf.shopee.sg/file/cacc3e27277d02= 501b0989fdcbaf18e9" width=3D"130" id=3D"i1ddu" style=3D"box-sizing: border-= box; width: 130px; margin: 5px;"></a><a href=3D"https://apps.apple.com/my/a= pp/id959841113" id=3D"i6u3i" underline=3D"" style=3D"box-sizing: border-box= ;"><img src=3D"https://cf.shopee.sg/file/5b4dcec6c9c60950954b465bafee9cff" = width=3D"130" id=3D"ipyaw" style=3D"box-sizing: border-box; width: 130px; m= argin: 5px;"></a></td></tr></tbody></table></div><div align=3D"center" id= =3D"iirijp" style=3D"box-sizing: border-box; width: 100%; margin-bottom: 15= px; display: block; font-family: sans-serif;"><div id=3D"ii9cus" style=3D"b= ox-sizing: border-box; width: 100%; max-width: 600px; height: 1px; border-t= op: 1px solid #e0e0e0;"></div></div><div id=3D"i2p7-3" style=3D"box-sizing:= border-box; width: 100%; text-align: center; display: flex; justify-conten= t: center; font-family: sans-serif;"><table id=3D"idvi-3" width=3D"100%" st= yle=3D"box-sizing: border-box; margin: 0 auto; width: 100%; max-width: 600p= x; border-collapse: collapse;"><tbody id=3D"ia35-3" style=3D"box-sizing: bo= rder-box;"><tr id=3D"imnz1-4" style=3D"box-sizing: border-box;"><td id=3D"i= 92l-3" valign=3D"top" align=3D"center" style=3D"box-sizing: border-box; ver= tical-align: top; text-align: center;"><a href=3D"https://www.facebook.com/= ShopeeMY/" id=3D"itmpek" underline=3D"" style=3D"box-sizing: border-box;"><= img src=3D"https://f.shopee.sg/file/3814109aa6a3721b577919d5c8a36cfe" id=3D= "ietoi" width=3D"40" height=3D"40" style=3D"box-sizing: border-box; height:= 40px; width: 40px; margin: 0 35px;"></a><a href=3D"https://www.instagram.c= om/shopee_my/" id=3D"in67qc" underline=3D"" style=3D"box-sizing: border-box= ;"><img src=3D"https://f.shopee.sg/file/3b08ded58cbbb9beb74ec4d5ad4c7d53" i= d=3D"i8lnn" width=3D"40" height=3D"40" style=3D"box-sizing: border-box; hei= ght: 40px; width: 40px; margin: 0 35px;"></a><a href=3D"https://www.youtube= .com/channel/UCuo-9GW0hmlGviP9LGbd9PA" id=3D"isp4la" underline=3D"" style= =3D"box-sizing: border-box;"><img src=3D"https://f.shopee.sg/file/e7ab71dae= 1223ca9eb4b9f120353a31e" id=3D"i0n46" width=3D"40" height=3D"40" style=3D"b= ox-sizing: border-box; height: 40px; width: 40px; margin: 0 35px;"></a></td= ></tr></tbody></table></div><div align=3D"center" id=3D"iirijp-2" style=3D"= box-sizing: border-box; width: 100%; margin: 15px 0; display: block;"><div = id=3D"ii9cus-2" style=3D"box-sizing: border-box; width: 100%; max-width: 60= 0px; height: 1px; border-top: 1px solid #e0e0e0;"></div></div><div id=3D"i2= p7-4" style=3D"box-sizing: border-box; width: 100%; text-align: center; dis= play: flex; justify-content: center; font-family: sans-serif;"><table id=3D= "idvi-4" width=3D"100%" style=3D"box-sizing: border-box; margin: 0 auto; wi= dth: 100%; max-width: 600px; border-collapse: collapse;"><tbody id=3D"ia35-= 4" style=3D"box-sizing: border-box;"><tr id=3D"imnz1-5" style=3D"box-sizing= : border-box;"><td id=3D"i92l-4" valign=3D"top" align=3D"center" style=3D"b= ox-sizing: border-box; vertical-align: top; font-family: sans-serif; font-s= ize: 11px; color: #747474; text-align: center;"> This i= s a post-only mailing. Please do not reply to this email.<br id=3D"ivajn" s= tyle=3D"box-sizing: border-box;"> Add info@sh= opee.com.my to your address book to ensure our e-mails enter your inbox.<br= id=3D"iycst" style=3D"box-sizing: border-box;"><br id=3D"imfjr" style=3D"b= ox-sizing: border-box;"> Level 25, South P= oint Tower, Lingkaran Syed Putra, Mid Valley City, 59200 Kuala Lumpur, Mala= ysia<br id=3D"ie7cf" style=3D"box-sizing: border-box;"></td></tr></tbody></= table></div>