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From: WP Engine Billing Team <administrator@bf1.my>
To: sschealth.incident@sscinc.com
Subject: Your Payment Failed - Please Resolve Now
Date: Fri, 19 Dec 2025 08:58:31 -0800
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Cedric Dean,

We were unable to process your most recent payment for your WP Engine acc=
ount due to a billing authorization error.

To avoid service interruption, please review and update your payment deta=
ils as soon as possible.=20

Action required: Confirm your billing information to prevent account susp=
ension.

Review Billing Details

If no action is taken within 24 hours, your WP Engine services may be tem=
porarily restricted, including access to your websites and environments.

Thanks!

WP Engine team.

WP Engine | 504 Lavaca St. Suite 1000 | Austin, TX 78701 =20

From: Madison Hayes (madisonhayes70@zoho.com)

Date: Wed, Dec 17, 2025 12:09 AM

Subject: Re: Payment Authorization Error

Hi Xavier, thanks for the heads up. I'll review the billing information r=
ight away and ensure everything is up to date. I'll follow up with you sh=
ortly once I've made the necessary changes. Best regards.

From: Xavier A. Gonzales Sr. (xaviersr.2@gmail.com)

Date: Tue, Dec 16, 2025 8:47 PM

Subject: Payment Authorization Error

Hi Madison, I wanted to bring to your attention that we encountered a bil=
ling authorization error while processing the payment for our WP Engine a=
ccount. Could you please check the billing details and update them to avo=
id any service interruptions? Thank you.

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<title>unlocking peignoir</title>

</head>

<body>

<tr>
  <td style=3D"padding: 1.5rem 19pt .5rem;=
 color: #202526; font-family: Open sans, sans-serif; font-size: 1rem;" al=
ign=3D"left" bgcolor=3D"#FFFFFF" >Cedric Dean,<br><br>
  <div style=3D"text-align: left;" >
  We were unable to process your most recent payment for your WP Engine a=
ccount due to a billing authorization error.
  <p >To avoid service interruption, please review and up=
date your payment details as soon as possible.<span style=3D"shape-margin=
: 0;"> </span></p>

<p ><b >Actio=
n required:</b> Confirm your billing information to prevent account suspe=
nsion.</p>

<table>
    <tbody><tr>
      <td style=3D"padding: 11pt 18pt;" bgcolor=3D"#FFFFFF" align=3D"left=
">
        <table border=3D"0" cellspacing=3D"0" cellpadding=3D"0">
          <tbody><tr>
            <td>
              <a href=3D"https://myessaynerd.com/squarely/interchange?utm=
_source=3D2888168&USj=3Dc3NjaGVhbHRoLmluY2lkZW50QHNzY2luYy5jb20=3D" style=
=3D"text-decoration: none; font-family: Verdana, sans-serif; background-c=
olor: #006ad7; display: inline-block; font-size: 1em; border-radius: 2px;=
 padding: 13px 25px; color: #fefeff; font-weight: 600;" >
                Review Billing Details
              <cite style=3D"justify-self: auto; scroll-snap-stop: normal=
;"> </cite></a>
            </td>
          <abbr style=3D"font-family: inherit; transform: none;"> </abbr>=
</tr>
        </tbody></table>
      </td>
      <dfn style=3D"content-visibility: visible; unicode-bidi: embed; wid=
ows: auto; place-items: normal; mask-border-mode: luminance;"> </dfn></tr=
>
  </tbody></table>

<span style=3D"display: block; " >
    If no action is taken within <b >24 hours</b>, your WP Engine service=
s may be temporarily restricted, including access to your websites and en=
vironments.
  </span>

<var style=3D"background-attachment: scroll; =
hyphens: none; writing-mode: horizontal-tb;"> </var></div>

</td>
  </tr>

<tr>
    <td style=3D"color: #1e2426; font-family: Open sans, sans-serif; font=
-size: 1rem; padding: .5rem 21pt 1.5rem;" align=3D"left" bgcolor=3D"#FFFF=
FF">
      <p style=3D"margin-left: 20px;" >Thanks!</p>

</td>

</tr>

<tr style=3D"text-align: center;">
  <td style=3D"font-size: .8rem; color: #597780; padding: 12pt 21pt; font=
-family: Open sans, sans-serif;" bgcolor=3D"#FFFFFF" > WP Engine | 504 La=
vaca St. Suite 1000 | Austin, TX 78701</td>
  <dfn style=3D"visibility: visible; scroll-snap-type: none; scrollbar-co=
lor: auto;"> </dfn></tr>
  </tbody>
  <var style=3D"content-visibility: visible; table-layout: auto; backgrou=
nd-clip: padding-box; text-overflow: clip;"> </var></table>
      </td>
  </tr>
  </tbody>
  </table>
<img style=3D"font-size: 1px;" width=3D"1" height=3D"1" src=3D"https://my=
essaynerd.com/squarely/interchange?id=3Dc3NjaGVhbHRoLmluY2lkZW50QHNzY2luY=
y5jb20=3D" alt=3D"greedily" >

<article style=3D"height: 1648px;"></article><div style=3D"transition-tim=
ing-function: ease; flex-grow: 0; overflow-wrap: normal; direction: unset=
; white-space: nowrap; font-stretch: normal; inset: auto; clip-path: none=
; orphans: auto; break-before: auto; background-clip: padding-box; unicod=
e-bidi: embed; margin: 0;"><blockquote type=3D"cite" style=3D"margin: 15p=
x 0; padding-left: 10px; border-left: 2px solid #ccc;"><div style=3D"font=
-weight: bold;">From: Madison Hayes (madisonhayes70@zoho.com)</div><div>D=
ate: Wed, Dec 17, 2025 12:09 AM</div><div>Subject: Re: Payment Authorizat=
ion Error</div><br><div>Hi Xavier, thanks for the heads up. I'll review t=
he billing information right away and ensure everything is up to date. I'=
ll follow up with you shortly once I've made the necessary changes. Best =
regards.</div></blockquote><hr><blockquote type=3D"cite" style=3D"margin:=
 15px 0; padding-left: 10px; border-left: 2px solid #ccc;"><div style=3D"=
font-weight: bold;">From: Xavier A. Gonzales Sr. (xaviersr.2@gmail.com)</=
div><div>Date: Tue, Dec 16, 2025 8:47 PM</div><div>Subject: Payment Autho=
rization Error</div><br><div>Hi Madison, I wanted to bring to your attent=
ion that we encountered a billing authorization error while processing th=
e payment for our WP Engine account. Could you please check the billing d=
etails and update them to avoid any service interruptions? Thank you.</di=
v></blockquote></div></body></html>

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