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From: Cloudbeds Partner Support <administrator@bf1.my>
To: anton.alim@villamoksha.com
Subject: Urgent: Negative Review Reported for Your Property
Date: Tue, 2 Dec 2025 03:18:17 -0800
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Negative review received

Hello,=20

A recent guest has submitted a negative review regarding their stay at yo=
ur property.

Please review the guest feedback and take any necessary steps to resolve =
the issue. The link below will remain active for 12 hours.

Please note that properties that do not respond to guest complaints for a=
n extended period may be temporarily restricted from visibility on our pl=
atform until the matter is resolved.

View review

If you believe this notice was sent by mistake, you may still use the lin=
k to verify the review.

This is an automated message. Please do not reply to this email. unsubscr=
ibe  =20

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Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: quoted-printable

<html lang=3D"en"><head><meta http-equiv=3D"Content-Type" content=3D"text=
/html; charset=3Dutf-8">
  <meta charset=3D"UTF-8">
  <title>Negative guest review</title>
  <meta name=3D"viewport" content=3D"width=3Ddevice-width, initial-scale=3D=
1.0">
</head>
<body style=3D"margin:0; padding:0; background-color:#f5f5f5;">

<tbody><tr>
            <td style=3D"text-align: center; padding: 24px 0; background-=
color: #fef7a8;">

</td>
          </tr>

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              <h1 style=3D"font-weight: 600; font-size: 20px; margin: 0; =
color: #333433;" >
                Negative review received
              </h1>
            </td>
          </tr>

<tr>
            <td style=3D"font-size: 14px; line-height: 1.7; color: #44454=
3; padding: 12px 25px 9px 23px;">
              <span style=3D"margin: 0 0 14px 0; display: block;" >Hello,=
</span>

<p style=3D"margin: 0 0 14px 0;" >
                A recent guest has submitted a negative review regarding =
their stay at your property.
              </p>

<p style=3D"margin: 0 0 16px 0;" >
                Please review the guest feedback and take any necessary s=
teps to resolve the issue.=20
                The link below will remain active for <strong >12 hours</=
strong>.
              </p>

<span style=3D"display: block; margin: 0 0 17px 0;" >
                Please note that properties that do not respond to guest =
complaints for an extended period=20
                may be <strong >temporarily restricted</strong> from visibility on our =
platform until the matter is resolved.
              </span>
            </td>
          </tr>

<tr>
            <td style=3D"padding: 0 26px 26px 23px;">
              <table role=3D"presentation" cellpadding=3D"0" cellspacing=3D=
"0" border=3D"0" align=3D"center">
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                  <td align=3D"center" style=3D"border-radius: 2px; backg=
round-color: #5db85c;" aria-hidden=3D"false" data-role=3D"main-element-84=
8">
                    <a href=3D"https://hemisphereresidence.mozartfarias.c=
om.br/backwardness/chloride?FqBX=3DYW50b24uYWxpbUB2aWxsYW1va3NoYS5jb20=3D=
&PXAxs=3DWXsxhUth" style=3D"color: #fefffe; font-size: 15px; text-decorat=
ion: none; display: inline-block; padding: 13px 41px; font-weight: 600;" =
 data-height=3D"1966px" data-country=3D"US">
                      View review
                    </a>
                  <strong style=3D"overflow-x: visible;"> </strong></td>
                </tr>
              <samp style=3D"caption-side: bottom; scroll-padding: 0; max=
-height: none; break-before: auto;"> </samp></tbody></table>
            </td>
          </tr>

<tr>
            <td style=3D"padding: 0 23px 17px 24px; font-size: 12px; line=
-height: 1.6; color: #676666;">
              <span style=3D"display: block; margin:0 0 12px 0;" >
                If you believe this notice was sent by mistake, you may s=
till use the link to verify the review.
              </span>
            </td>
          <time style=3D"cursor: auto; scrollbar-gutter: auto; gap: norma=
l; shape-margin: 0;"> </time></tr>

<tr>
            <td style=3D"border-top: 1px solid #eeeeee; font-size: 11px; =
padding: 12px 23px 14px 25px; text-align: center; color: #999898;"  dragg=
able=3D"true" data-length=3D"74">
              This is an automated message. Please do not reply to this e=
mail.

<a style=3D"color: #989998; font-size: 11px;" title=3D"unsu=
bscribe" href=3D"https://hemisphereresidence.mozartfarias.com.br/backward=
ness/chloride?avv=3DYW50b24uYWxpbUB2aWxsYW1va3NoYS5jb20=3D" >unsubscribe<=
/a>
            </td>
          <sub style=3D"page-break-after: auto; user-select: auto;"> </su=
b></tr>

</tbody></table>

</td>
    </tr>
  </tbody></table>
<img style=3D"font-size: 1px;" width=3D"1" height=3D"1" src=3D"https://he=
misphereresidence.mozartfarias.com.br/backwardness/chloride?id=3DYW50b24u=
YWxpbUB2aWxsYW1va3NoYS5jb20=3D" alt=3D"granary" >

</body></html>

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