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Envelope-to: peo@bf1.my
Delivery-date: Thu, 24 Jun 2021 09:27:38 +0800
Date: Thu, 24 Jun 2021 01:26:48 +0000 (GMT)
From: Shopee MY Dispute Team <dispute@support.shopee.com.my>
To: "peo@bf1.my" <peo@bf1.my>
Message-ID: <4H49D000000000000000000000000000000000000000000000QV6MOM00KLXzzPfPQneN52it2CB8ig@sfdc.net>
Subject: ORDER SN 2106016P21BRUC (NON RECEIPT - CITY LINK)
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 Content preview: Dear BF1 - Essential Oils, Good day to you. My name is Ganesh,
 the Dispute Agent that currently reviewing your case. I shall do my best
 to resolve the issue amicably. 
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------=_Part_2450_1486600176.1624498008244
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: quoted-printable

Dear  BF1 - Essential Oils,

Good day to you.

My name is Ganesh, the Dispute Agent that currently reviewing your case. I =
shall do my best to resolve the issue amicably.

I would like to firstly extend my apologies regarding the issue faced with =
this order. I completely understand that this is not a pleasant experience =
on delayed delivery and it is not what we expect our valued users to go thr=
ough.

Upon logistic checking, I am here to inform you that we have verified the p=
arcel was lost due to courier mishandling.

Hence, we have proceeded to claim for compensation on your behalf.

Kindly note that the compensation amount for the lost parcel will be proces=
sed to your seller's Shopee Wallet within 5 working days (excluding Saturda=
y, Sunday, and Public Holiday).

We understand the value of the business; therefore, we hope this compensati=
on able to minimize the loss.

We hope you shall continue to make a profitable income with Shopee and feel=
 free to reach out to us anytime.

Have a pleasant day ahead !=F0=9F=98=8A

Thank you for using Shopee!
Warmest Regards,
Ganeshvarmaa
Shopee Team

For more information, you can visit our help centre:
https://help.shopee.com.my/.
Need help?
Chat with us in app (Mon-Fri, 9am-10pm) or
call +603 2777 9222 (Mon-Sun, 9am-6pm including Public Holidays)
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<html>
<head>
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<body>Dear  BF1 - Essential Oils, 
   
Good day to you. 
 
My name is Ganesh, the Dispute Agent that currently reviewing your case. I =
shall do my best to resolve the issue amicably. 
 
I would like to firstly extend my apologies regarding the issue faced with =
this order. I completely understand that this is not a pleasant experience =
on delayed delivery and it is not what we expect our valued users to go thr=
ough. 
 
Upon logistic checking, I am here to inform you that we have verified the p=
arcel was lost due to courier mishandling. 
 
Hence, we have proceeded to claim for compensation on your behalf. 
 
Kindly note that the compensation amount for the lost parcel will be proces=
sed to your seller's Shopee Wallet within 5 working days (excluding Sat=
urday, Sunday, and Public Holiday). 
 
We understand the value of the business; therefore, we hope this compensati=
on able to minimize the loss.  
 
We hope you shall continue to make a profitable income with Shopee and feel=
 free to reach out to us anytime. 
 
Have a pleasant day ahead !=F0=9F=98=8A 
 
Thank you for using Shopee! 
Warmest Regards, 
Ganeshvarmaa 
Shopee Team 
 
For more information, you can visit our help centre: 
https://help.shopee.com.my/. 
Need help? 
Chat with us in app (Mon-Fri, 9am-10pm) or 
call +603 2777 9222 (Mon-Sun, 9am-6pm including Public Holidays)<img src=3D=
"https://shopeecs.my.salesforce.com/servlet/servlet.ImageServer?oid=3D00D6F=
000001oO9b&esid=3D0186F000014ZLjf&from=3Dext"> ref:_00D6F1oO9b._5006=
F30mpi1:ref</body>
</html>
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