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Envelope-to: peo@bf1.my
Delivery-date: Sat, 26 Dec 2020 00:17:30 +0800
Date: Fri, 25 Dec 2020 16:16:40 +0000 (GMT)
From: "noreply@support.shopee.com" <noreply@support.shopee.com>
Reply-To: noreply_cs@shopee.com
To: "peo@bf1.my" <peo@bf1.my>
Message-ID: <feVBs000000000000000000000000000000000000000000000QLWL3R00y8KeomssRn-x_DgGO2cNtg@sfdc.net>
Subject: [Shopee MY] [Case Number 119558312]
MIME-Version: 1.0
Content-Type: multipart/alternative; 
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X-mail_abuse_inquiries: http://www.salesforce.com/company/abuse.jsp
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X-SFDC-EmailCategory: workflowActionAlert
X-SFDC-EntityId: 01W6F000000UbV5
X-SFDC-Interface: internal
X-Spam-Status: No, score=1.1
X-Spam-Score: 11
X-Spam-Bar: +
X-Ham-Report: Spam detection software, running on the system "server2.bf-1.com",
 has NOT identified this incoming email as spam.  The original
 message has been attached to this so you can view it or label
 similar future email.  If you have any questions, see
 root\@localhost for details.
 Content preview:  Please take a moment to tell us. How would you rate the customer
    service you received? Good Average Bad Please note that this survey will
   expire in 4 days. Thanks for your feedback. 
 Content analysis details:   (1.1 points, 5.0 required)
  pts rule name              description
 ---- ---------------------- --------------------------------------------------
  0.0 URIBL_BLOCKED          ADMINISTRATOR NOTICE: The query to URIBL was
                             blocked.  See
                             http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block
                              for more information.
                             [URIs: forms.gle]
  0.1 URIBL_SBL_A            Contains URL's A record listed in the Spamhaus SBL
                             blocklist
                             [URIs: forms.gle]
  0.2 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level
                             mail domains are different
 -0.0 SPF_PASS               SPF: sender matches SPF record
  0.7 MPART_ALT_DIFF         BODY: HTML and text parts are different
  0.1 MIME_HTML_MOSTLY       BODY: Multipart message mostly text/html MIME
  0.0 HTML_MESSAGE           BODY: HTML included in message
 -0.1 DKIM_VALID_AU          Message has a valid DKIM or DK signature from
                             author's domain
  0.1 DKIM_SIGNED            Message has a DKIM or DK signature, not necessarily
                             valid
 -0.1 DKIM_VALID             Message has at least one valid DKIM or DK signature
X-Spam-Flag: NO

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html *
                        {
                        font-size: 1em !important;
                        font-family: Roboto !important;
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                        width:300px;
                        height:300px;
                        background-color:#d9d9d9;
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                        top:50%;
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                        {
                        top:50% !important;
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</style>
                    
                </head>
                
                <h3 style="text-align: center;">
                    
                    
                    <img height="90" src="https://shopeecs--c.ap4.content.force.com/servlet/servlet.ImageServer?id=0156F00000IDe0U&oid=00D6F000001oO9b&lastMod=1561527095000" width="90" />
                    
                    <br />
                    Please take a moment to tell us. 
                    
                </h3>
                
                
                
                <h3 style="text-align: center;">
                    How would you rate the customer service you received? 
                </h3>
                <br />
                
                <table border="0" style="margin-left: auto; margin-right: auto;">
                    <tbody>
                        <tr>
                            <td> 
                                <a href="https://help.shopee.com.my/s/sf?ids=0Ki6F000004Tp8MSAS&good=1" rel="noopener" target="_blank"><img height="60" src="https://shopeecs--c.ap4.content.force.com/servlet/servlet.ImageServer?id=0156F00000IDWtC&oid=00D6F000001oO9b&lastMod=1561428707000" style="display: block; margin-left: auto; margin-right: auto;" width="60" />
                                </a>
                            </td>
                            
                            <td>      </td>
                            <td><a href="https://help.shopee.com.my/s/sf?ids=0Ki6F000004Tp8MSAS&good=2" rel="noopener" target="_blank"><img height="60" src="https://shopeecs--c.ap4.content.force.com/servlet/servlet.ImageServer?id=0156F00000Iacdh&oid=00D6F000001oO9b&lastMod=1580371086000" style="display: block; margin-left: auto; margin-right: auto;" width="60" />
                                </a>
                            </td>
                            <td>      </td>
                            <td> 
                                <a href="https://help.shopee.com.my/s/sf?ids=0Ki6F000004Tp8MSAS&good=0" rel="noopener" target="_blank"><img height="60" src="https://shopeecs--c.ap4.content.force.com/servlet/servlet.ImageServer?id=0156F00000IDWtM&oid=00D6F000001oO9b&lastMod=1561428724000" style="display: block; margin-left: auto; margin-right: auto;" width="60" /></a>
                                
                            </td>
                        </tr>
                        <tr>
                            <td>
                                <center><a href="https://help.shopee.com.my/s/sf?ids=0Ki6F000004Tp8MSAS&good=1" rel="noopener" target="_blank">
                                    Good  
                                </a></center>
                            </td>
                            
                            <td> </td>
                            <td>
                                <center><a href="https://help.shopee.com.my/s/sf?ids=0Ki6F000004Tp8MSAS&good=2" rel="noopener" target="_blank">
                                    Average  
                                </a></center>
                            </td>
                            <td> </td>
                            <td>
                                <center><a href="https://help.shopee.com.my/s/sf?ids=0Ki6F000004Tp8MSAS&good=0" rel="noopener" target="_blank">
                                    Bad 
                                </a></center>
                            </td>
                        </tr>
                    </tbody>
                </table>
                <p style="text-align: center;"><br />
                    Please note that this survey will expire in 4 days. 
                </p>
                <p style="text-align: center;">
                    Thanks for your feedback. 
                </p>
                
                <div style="width: 700px; text-align: center;">
                    <center><body style="margin:auto;"><div class="test" style="align:"center"; background-color:rgb(249,249,249);padding:8px 0px"><div style="align:center; margin:0px auto;width:600px;font-family:"Open Sans",sans-serif;color:rgb(76,76,76);border-collapse:collapse"><br/><p style="text-align: left;"><b>You may refer to your case email conversation below:</b></p><table style="padding:15px;border-radius:12px;background-color:rgb(255,255,255);width:100%;border-width:1px 1px 8px;border-style:solid;border-color:rgb(224,224,224) rgb(224,224,224) rgb(251,75,47)"><tbody><tr><td style="border-bottom:1px solid grey;" align="left"> <b>Shopee MY Email Support</b><br/>12/21/2020 05:54 AM<br/><br/>

Hi bestform,<br />
<br />
Thank you for contacting Shopee! My name is Kyle, and I will be assisting you. I understand that you would like to report about as seller who is selling your products without your permission. I am very sorry to hear about what happened.<br />
<br />
As per our assigned team and they have confirmed that for Unauthorized Copied Listing, kindly fill in this form <a href="https://forms.gle/ZPwAKWp1PCkZcsVc9" rel="nofollow" target="_blank">https://forms.gle/ZPwAKWp1PCkZcsVc9</a> and our team will take the necessary action upon investigating.<br />
<br />
If there's anything else that I can do to extend my assistance, please don't hesitate to let me know right away.<br />
<br />
Stay safe and have a great day!<br />
Best Regards,<br />
Kyle<br />
Shopee Malaysia<br />
<br />
For more information, you can visit our Help Centre : <a href="https://help.shopee.com.my/" rel="nofollow" target="_blank">https://help.shopee.com.my/</a><br />
Need help? Chat with us in-app (Mon-Fri, 9am-10pm) or call +63 907 963 8022 (Mon-Sun, 9am-6pm including Public Holidays).<imageReplace src="https://shopeecs.my.salesforce.com/servlet/servlet.ImageServer?oid=00D6F000001oO9b&esid=0186F00000y3o8Y&from=int"><br><br>ref:_00D6F1oO9b._5006F2q7Ff5:ref
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