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Envelope-to: peo@bf1.my
Delivery-date: Thu, 17 Dec 2020 00:22:37 +0800
Date: Wed, 16 Dec 2020 16:21:48 +0000 (GMT)
From: "noreply@support.shopee.com" <noreply@support.shopee.com>
Reply-To: noreply_cs@shopee.com
To: "peo@bf1.my" <peo@bf1.my>
Message-ID: <q_vUz000000000000000000000000000000000000000000000QLFXBK00k0fYGk_ITJCmF4w133cQQw@sfdc.net>
Subject: [Shopee MY] [Case Number 115302354]
MIME-Version: 1.0
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X-mail_abuse_inquiries: http://www.salesforce.com/company/abuse.jsp
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X-SFDC-EmailCategory: workflowActionAlert
X-SFDC-EntityId: 01W6F000000UbV5
X-SFDC-Interface: internal
X-Spam-Status: No, score=1.0
X-Spam-Score: 10
X-Spam-Bar: +
X-Ham-Report: Spam detection software, running on the system "server2.bf-1.com",
 has NOT identified this incoming email as spam.  The original
 message has been attached to this so you can view it or label
 similar future email.  If you have any questions, see
 root\@localhost for details.
 Content preview:  Please take a moment to tell us. How would you rate the customer
    service you received? Good Average Bad Please note that this survey will
   expire in 4 days. Thanks for your feedback. 
 Content analysis details:   (1.0 points, 5.0 required)
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 ---- ---------------------- --------------------------------------------------
  0.0 URIBL_BLOCKED          ADMINISTRATOR NOTICE: The query to URIBL was
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                             [URIs: shopee.com.my]
  0.2 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level
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 -0.0 SPF_PASS               SPF: sender matches SPF record
  0.0 HTML_MESSAGE           BODY: HTML included in message
  0.1 MIME_HTML_MOSTLY       BODY: Multipart message mostly text/html MIME
  0.7 MPART_ALT_DIFF         BODY: HTML and text parts are different
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                        {
                        font-size: 1em !important;
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                </head>
                
                <h3 style="text-align: center;">
                    
                    
                    <img height="90" src="https://shopeecs--c.ap4.content.force.com/servlet/servlet.ImageServer?id=0156F00000IDe0U&oid=00D6F000001oO9b&lastMod=1561527095000" width="90" />
                    
                    <br />
                    Please take a moment to tell us. 
                    
                </h3>
                
                
                
                <h3 style="text-align: center;">
                    How would you rate the customer service you received? 
                </h3>
                <br />
                
                <table border="0" style="margin-left: auto; margin-right: auto;">
                    <tbody>
                        <tr>
                            <td> 
                                <a href="https://help.shopee.com.my/s/sf?ids=0Ki6F000004Rms4SAC&good=1" rel="noopener" target="_blank"><img height="60" src="https://shopeecs--c.ap4.content.force.com/servlet/servlet.ImageServer?id=0156F00000IDWtC&oid=00D6F000001oO9b&lastMod=1561428707000" style="display: block; margin-left: auto; margin-right: auto;" width="60" />
                                </a>
                            </td>
                            
                            <td>      </td>
                            <td><a href="https://help.shopee.com.my/s/sf?ids=0Ki6F000004Rms4SAC&good=2" rel="noopener" target="_blank"><img height="60" src="https://shopeecs--c.ap4.content.force.com/servlet/servlet.ImageServer?id=0156F00000Iacdh&oid=00D6F000001oO9b&lastMod=1580371086000" style="display: block; margin-left: auto; margin-right: auto;" width="60" />
                                </a>
                            </td>
                            <td>      </td>
                            <td> 
                                <a href="https://help.shopee.com.my/s/sf?ids=0Ki6F000004Rms4SAC&good=0" rel="noopener" target="_blank"><img height="60" src="https://shopeecs--c.ap4.content.force.com/servlet/servlet.ImageServer?id=0156F00000IDWtM&oid=00D6F000001oO9b&lastMod=1561428724000" style="display: block; margin-left: auto; margin-right: auto;" width="60" /></a>
                                
                            </td>
                        </tr>
                        <tr>
                            <td>
                                <center><a href="https://help.shopee.com.my/s/sf?ids=0Ki6F000004Rms4SAC&good=1" rel="noopener" target="_blank">
                                    Good  
                                </a></center>
                            </td>
                            
                            <td> </td>
                            <td>
                                <center><a href="https://help.shopee.com.my/s/sf?ids=0Ki6F000004Rms4SAC&good=2" rel="noopener" target="_blank">
                                    Average  
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                            <td> </td>
                            <td>
                                <center><a href="https://help.shopee.com.my/s/sf?ids=0Ki6F000004Rms4SAC&good=0" rel="noopener" target="_blank">
                                    Bad 
                                </a></center>
                            </td>
                        </tr>
                    </tbody>
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                <p style="text-align: center;"><br />
                    Please note that this survey will expire in 4 days. 
                </p>
                <p style="text-align: center;">
                    Thanks for your feedback. 
                </p>
                
                <div style="width: 700px; text-align: center;">
                    <center><body style="margin:auto;"><div class="test" style="align:"center"; background-color:rgb(249,249,249);padding:8px 0px"><div style="align:center; margin:0px auto;width:600px;font-family:"Open Sans",sans-serif;color:rgb(76,76,76);border-collapse:collapse"><br/><p style="text-align: left;"><b>You may refer to your case email conversation below:</b></p><table style="padding:15px;border-radius:12px;background-color:rgb(255,255,255);width:100%;border-width:1px 1px 8px;border-style:solid;border-color:rgb(224,224,224) rgb(224,224,224) rgb(251,75,47)"><tbody><tr><td style="border-bottom:1px solid grey;" align="left"> <b>Shopee MY Email Support</b><br/>12/09/2020 18:28 PM<br/><br/><html>
<head>
	<title></title>
</head>
<body>Hi bestform,<br />
<br />
Good day to you. I’m Anis, Shopee customer service and I will be providing my assistance to resolve your issues.<br />
<br />
As per spoken in the phone call just now, kindly provide us with the following details for us to further assist on this issue.
<ol>
	<li>Screenshot of your conversation related to Priority Seller Program in the Shopee chat you mentioned</li>
</ol>
Hope to hear from you soon.<br />
<br />
Thank you for using Shopee!<br />
Warmest Regards,<br />
Anis Amira<br />
Shopee Team<br />
<br />
For more information, you can visit our Help Centre : https://help.shopee.com.my/<br />
Need help? Chat with us in-app or call +603 2777 9222 (Mon-Sun, 9am-6pm including Public Holidays).<imageReplace src="https://shopeecs.my.salesforce.com/servlet/servlet.ImageServer?oid=00D6F000001oO9b&esid=0186F00000xZwED&from=int"><br><br>ref:_00D6F1oO9b._5006F2pUi1s:ref</body>
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