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Envelope-to: patibfo@bf1.my
Delivery-date: Sat, 24 Apr 2021 00:46:25 +0800
Date: Fri, 23 Apr 2021 16:45:37 +0000 (GMT)
From: "noreply@support.shopee.com" <noreply@support.shopee.com>
Reply-To: noreply_cs@shopee.com
To: "patibfo@bf1.my" <patibfo@bf1.my>
Message-ID: <XKqIk000000000000000000000000000000000000000000000QS0ZTJ004lOWBGynTwSqHXY8BaElSA@sfdc.net>
Subject: [Shopee MY] [Case Number 155491743]
MIME-Version: 1.0
Content-Type: multipart/alternative; 
	boundary="----=_Part_1352_1040887047.1619196337156"
X-mail_abuse_inquiries: http://www.salesforce.com/company/abuse.jsp
X-SFDC-TLS-NoRelay: 1
X-SFDC-Binding: 1WrIRBV94myi25uB
X-SFDC-EmailCategory: workflowActionAlert
X-SFDC-EntityId: 01W6F000000UbV5
X-SFDC-Interface: internal
X-Spam-Status: No, score=1.1
X-Spam-Score: 11
X-Spam-Bar: +
X-Ham-Report: Spam detection software, running on the system "server2.bf-1.com",
 has NOT identified this incoming email as spam.  The original
 message has been attached to this so you can view it or label
 similar future email.  If you have any questions, see
 root\@localhost for details.
 Content preview:  Please take a moment to tell us. How would you rate the customer
    service you received? Good Average Bad Please note that this survey will
   expire in 4 days. Thanks for your feedback. 
 Content analysis details:   (1.1 points, 5.0 required)
  pts rule name              description
 ---- ---------------------- --------------------------------------------------
  0.0 URIBL_BLOCKED          ADMINISTRATOR NOTICE: The query to URIBL was
                             blocked.  See
                             http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block
                              for more information.
                             [URIs: shopee.com]
 -0.0 SPF_PASS               SPF: sender matches SPF record
  0.2 HEADER_FROM_DIFFERENT_DOMAINS From and EnvelopeFrom 2nd level
                             mail domains are different
  0.1 MIME_HTML_MOSTLY       BODY: Multipart message mostly text/html MIME
  0.7 MPART_ALT_DIFF         BODY: HTML and text parts are different
  0.1 HTML_TAG_BALANCE_BODY  BODY: HTML has unbalanced "body" tags
  0.0 HTML_MESSAGE           BODY: HTML included in message
 -0.1 DKIM_VALID_AU          Message has a valid DKIM or DK signature from
                             author's domain
 -0.1 DKIM_VALID             Message has at least one valid DKIM or DK signature
  0.1 DKIM_SIGNED            Message has a DKIM or DK signature, not necessarily
                             valid
X-Spam-Flag: NO

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Content-Transfer-Encoding: 7bit

------=_Part_1352_1040887047.1619196337156
Content-Type: text/html; charset=UTF-8
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html *
                        {
                        font-size: 1em !important;
                        font-family: Roboto !important;
                        }
                        
                        .box {
                        width:300px;
                        height:300px;
                        background-color:#d9d9d9;
                        position:fixed;
                        margin-left:-150px; /* half of width */
                        margin-top:-150px;  /* half of height */
                        top:50%;
                        left:50%;
                        }
                        
                        table *
                        {
                        top:50% !important;
                        left:50% !important;
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                        .blockquote {
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//-->
</style>
                    
                </head>
                
                <h3 style="text-align: center;">
                    
                    
                    <img height="90" src="https://shopeecs--c.ap4.content.force.com/servlet/servlet.ImageServer?id=0156F00000IDe0U&oid=00D6F000001oO9b&lastMod=1561527095000" width="90" />
                    
                    <br />
                    Please take a moment to tell us. 
                    
                </h3>
                
                
                
                <h3 style="text-align: center;">
                    How would you rate the customer service you received? 
                </h3>
                <br />
                
                <table border="0" style="margin-left: auto; margin-right: auto;">
                    <tbody>
                        <tr>
                            <td> 
                                <a href="https://help.shopee.com.my/s/sf?ids=0Ki6F0000057lAdSAI&good=1" rel="noopener" target="_blank"><img height="60" src="https://shopeecs--c.ap4.content.force.com/servlet/servlet.ImageServer?id=0156F00000IDWtC&oid=00D6F000001oO9b&lastMod=1561428707000" style="display: block; margin-left: auto; margin-right: auto;" width="60" />
                                </a>
                            </td>
                            
                            <td>      </td>
                            <td><a href="https://help.shopee.com.my/s/sf?ids=0Ki6F0000057lAdSAI&good=2" rel="noopener" target="_blank"><img height="60" src="https://shopeecs--c.ap4.content.force.com/servlet/servlet.ImageServer?id=0156F00000Iacdh&oid=00D6F000001oO9b&lastMod=1580371086000" style="display: block; margin-left: auto; margin-right: auto;" width="60" />
                                </a>
                            </td>
                            <td>      </td>
                            <td> 
                                <a href="https://help.shopee.com.my/s/sf?ids=0Ki6F0000057lAdSAI&good=0" rel="noopener" target="_blank"><img height="60" src="https://shopeecs--c.ap4.content.force.com/servlet/servlet.ImageServer?id=0156F00000IDWtM&oid=00D6F000001oO9b&lastMod=1561428724000" style="display: block; margin-left: auto; margin-right: auto;" width="60" /></a>
                                
                            </td>
                        </tr>
                        <tr>
                            <td>
                                <center><a href="https://help.shopee.com.my/s/sf?ids=0Ki6F0000057lAdSAI&good=1" rel="noopener" target="_blank">
                                    Good  
                                </a></center>
                            </td>
                            
                            <td> </td>
                            <td>
                                <center><a href="https://help.shopee.com.my/s/sf?ids=0Ki6F0000057lAdSAI&good=2" rel="noopener" target="_blank">
                                    Average  
                                </a></center>
                            </td>
                            <td> </td>
                            <td>
                                <center><a href="https://help.shopee.com.my/s/sf?ids=0Ki6F0000057lAdSAI&good=0" rel="noopener" target="_blank">
                                    Bad 
                                </a></center>
                            </td>
                        </tr>
                    </tbody>
                </table>
                <p style="text-align: center;"><br />
                    Please note that this survey will expire in 4 days. 
                </p>
                <p style="text-align: center;">
                    Thanks for your feedback. 
                </p>
                
                <div style="width: 700px; text-align: center;">
                    <center><body style="margin:auto;"><div class="test" style="align:"center"; background-color:rgb(249,249,249);padding:8px 0px"><div style="align:center; margin:0px auto;width:600px;font-family:"Open Sans",sans-serif;color:rgb(76,76,76);border-collapse:collapse"><br/><p style="text-align: left;"><b>You may refer to your case email conversation below:</b></p><table style="padding:15px;border-radius:12px;background-color:rgb(255,255,255);width:100%;border-width:1px 1px 8px;border-style:solid;border-color:rgb(224,224,224) rgb(224,224,224) rgb(251,75,47)"><tbody><tr><td style="border-bottom:1px solid grey;" align="left"> <b>Shopee MY Email Support</b><br/>04/22/2021 23:45 PM<br/><br/><html>
<head>
	<title></title>
</head>
<body>Hi bf1patibfo,<br />
<br />
<style type="text/css"><!td {border: 1px solid #ccc;}br {mso-data-placement:same-cell;}>
</style>
Greetings from Shopee! My name is Lina , I am reaching out to you on behalf of Shopee's customer service.<br />
<br />
Kindly be inform we are in the midst of checking your issue with the relevant team and in order to ease the process please do confirm if you join shopee for at least 30 days and has 100 unique orders?<br />
<br />
<br />
Looking forward to hear from you.<br />
<br />
Thank you for using Shopee!<br />
<br />
<br />
Warmest Regards,<br />
Khairul<br />
Shopee Team<br />
<br />
For more information, you can visit our Help Centre : https://help.shopee.com.my/<br />
Need help? Chat with us in-app (Mon-Fri, 9am-10pm) or call +603 2777 9222 (Mon-Sun, 9am-6pm including Public Holidays).<br clear="none" />
<br clear="none" />
<br clear="none" />
</td></tr><tr><td style="border-bottom:1px solid grey;" align="left"> <b>Shopee MY Email Support</b><br/>04/22/2021 01:22 AM<br/><br/><html>
<head>
	<title></title>
</head>
<body>Greetings from Shopee.<br />
<br />
This email regards listing limits<br />
<br />
Kindly please allow us 3-5 working days to investigate and get back to you.<br />
<br />
Thanks and regards,<br />
Thiahu Perumal<br />
Shopee Malaysia<br />
<br />
 <br />
<br />
For more information, You may also visit our Help Center for more information: https://help.shopee.com.my/my/s/<br />
<br />
Need help? Chat with us in-app (Monday-Friday, 9am-10pm) or call +603 2777 9222 (Monday-Sunday, 9am-6pm including Public Holidays).<imageReplace src="https://shopeecs.my.salesforce.com/servlet/servlet.ImageServer?oid=00D6F000001oO9b&esid=0186F000011l4xD&from=int"><br><br>ref:_00D6F1oO9b._5006F2xQDyp:ref</body>
</html></td></tr></tbody></table></div></div></body>
                    </center>
                    
                </div>
                
                
            </html></td></tr></tbody></table>
        </center>
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