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Envelope-to: co@bf1.my
Delivery-date: Wed, 04 Nov 2020 11:28:08 +0800
Date: Wed, 4 Nov 2020 03:27:25 +0000 (GMT)
From: Shopee MY Email Support <help@support.shopee.com.my>
To: "co@bf1.my" <co@bf1.my>
Message-ID: <Lhvhy000000000000000000000000000000000000000000000QJ95LN00qa8tzn_1SEqQjHW_AZWpPA@sfdc.net>
Subject: Seller | Campaigns & Seller Related
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 Content preview: Hi bf1co, Greetings from Shopee Thank you for reaching out
 to us. I'm Aqliah your Customer Service representative and I would be assisting
 you with your inquiry . I truly understand your concern regarding comment
 removal by the buye [...] 
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Hi bf1co,

Greetings from Shopee

Thank you for reaching out to us. I'm Aqliah your Customer Service representative and I would be assisting you with your inquiry
.
I truly understand your concern regarding comment removal by the buyer. Dont worry I will escalate this case from my end and check with our team to help sort this out.

Please be informed that we have notified the relevant department for further investigation. This investigation normally takes 3 to 5 working days. We would follow up with the team and ensure to update you accordingly within the time frame mentioned.

We thank you in advance for your kind understanding and patience in this matter

Thank you for using Shopee!

Warmest Regards,
Nur Aqliah

For more information, you can visit our Help Centre : https://help.shopee.com.my/
Need help? Chat with us in-app (Mon-Fri, 9am-10pm) or call +603 2777 9222 (Mon-Sun, 9am-6pm including Public Holidays).
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<html>
<head>
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<body>Hi bf1co, 
 
Greetings from Shopee 
 
Thank you for reaching out to us. I'm Aqliah your Customer Service representative and I would be assisting you with your inquiry 
.  
I truly understand your concern regarding comment removal by the buyer. Dont worry I will escalate this case from my end and check with our team to help sort this out.  
 
Please be informed that we have notified the relevant department for further investigation. This investigation normally takes 3 to 5 working days. We would follow up with the team and ensure to update you accordingly within the time frame mentioned. 
 
We thank you in advance for your kind understanding and patience in this matter 
 
Thank you for using Shopee! 
 
Warmest Regards, 
Nur Aqliah 
 
For more information, you can visit our Help Centre : https://help.shopee.com.my/ 
Need help? Chat with us in-app (Mon-Fri, 9am-10pm) or call +603 2777 9222 (Mon-Sun, 9am-6pm including Public Holidays).<img src="https://shopeecs.my.salesforce.com/servlet/servlet.ImageServer?oid=00D6F000001oO9b&esid=0186F00000w96rp"> ref:_00D6F1oO9b._5006F2n6ewn:ref</body>
</html>
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