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Envelope-to: co@bf1.my
Delivery-date: Tue, 03 Nov 2020 14:08:53 +0800
Date: Tue, 3 Nov 2020 06:08:09 +0000 (GMT)
From: "noreply@support.shopee.com" <noreply@support.shopee.com>
Reply-To: noreply_cs@shopee.com
To: "co@bf1.my" <co@bf1.my>
Message-ID: <j_m3-000000000000000000000000000000000000000000000QJ7IBD00Yvb5MyKwSxa4dei7-mKGcA@sfdc.net>
Subject: [Shopee MY] [Case Number 104869103]
MIME-Version: 1.0
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X-Spam-Score: 10
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X-Ham-Report: Spam detection software, running on the system "server2.bf-1.com",
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 message has been attached to this so you can view it or label
 similar future email.  If you have any questions, see
 root\@localhost for details.
 Content preview:  Please take a moment to tell us. How would you rate the customer
    service you received? Good Average Bad Please note that this survey will
   expire in 4 days. Thanks for your feedback. 
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                    <img height="90" src="https://shopeecs--c.ap4.content.force.com/servlet/servlet.ImageServer?id=0156F00000IDe0U&oid=00D6F000001oO9b&lastMod=1561527095000" width="90" />
                    
                    <br />
                    Please take a moment to tell us. 
                    
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                <h3 style="text-align: center;">
                    How would you rate the customer service you received? 
                </h3>
                <br />
                
                <table border="0" style="margin-left: auto; margin-right: auto;">
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                        <tr>
                            <td> 
                                <a href="https://help.shopee.com.my/s/sf?ids=0Ki6F000004JJ9GSAW&good=1" rel="noopener" target="_blank"><img height="60" src="https://shopeecs--c.ap4.content.force.com/servlet/servlet.ImageServer?id=0156F00000IDWtC&oid=00D6F000001oO9b&lastMod=1561428707000" style="display: block; margin-left: auto; margin-right: auto;" width="60" />
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                            <td>      </td>
                            <td><a href="https://help.shopee.com.my/s/sf?ids=0Ki6F000004JJ9GSAW&good=2" rel="noopener" target="_blank"><img height="60" src="https://shopeecs--c.ap4.content.force.com/servlet/servlet.ImageServer?id=0156F00000Iacdh&oid=00D6F000001oO9b&lastMod=1580371086000" style="display: block; margin-left: auto; margin-right: auto;" width="60" />
                                </a>
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                            <td>      </td>
                            <td> 
                                <a href="https://help.shopee.com.my/s/sf?ids=0Ki6F000004JJ9GSAW&good=0" rel="noopener" target="_blank"><img height="60" src="https://shopeecs--c.ap4.content.force.com/servlet/servlet.ImageServer?id=0156F00000IDWtM&oid=00D6F000001oO9b&lastMod=1561428724000" style="display: block; margin-left: auto; margin-right: auto;" width="60" /></a>
                                
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                        <tr>
                            <td>
                                <center><a href="https://help.shopee.com.my/s/sf?ids=0Ki6F000004JJ9GSAW&good=1" rel="noopener" target="_blank">
                                    Good  
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                            <td> </td>
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                                    Bad 
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                <p style="text-align: center;"><br />
                    Please note that this survey will expire in 4 days. 
                </p>
                <p style="text-align: center;">
                    Thanks for your feedback. 
                </p>
                
                <div style="width: 700px; text-align: center;">
                    <center><body style="margin:auto;"><div class="test" style="align:"center"; background-color:rgb(249,249,249);padding:8px 0px"><div style="align:center; margin:0px auto;width:600px;font-family:"Open Sans",sans-serif;color:rgb(76,76,76);border-collapse:collapse"><br/><p style="text-align: left;"><b>You may refer to your case email conversation below:</b></p><table style="padding:15px;border-radius:12px;background-color:rgb(255,255,255);width:100%;border-width:1px 1px 8px;border-style:solid;border-color:rgb(224,224,224) rgb(224,224,224) rgb(251,75,47)"><tbody><tr><td style="border-bottom:1px solid grey;" align="left"> <b>Shopee MY Email Support</b><br/>11/03/2020 13:09 PM<br/><br/>

Hi bf1co,<br />
<br />
Thank you for your kind patience while waiting for an update from our side. <br />
<br />
We are glad to inform you that the review of order ID 20082761VFNKV3 has been successfully removed by our team as requested. We hope that we were able to assist you with your concerns. Shopee strives to provide the best service to our valued users.  <br />
<br />
We believe the information provided resolves your inquiry. However, please feel free to contact us if you need further assistance. We would appreciate it if you can take the time to participate in our short survey that will be sent to you shortly. Your feedback is valuable to improve our service quality.<br />
<br />
Stay safe!<br />
<br />
Thank you for using Shopee!<br />
Warmest Regards,<br />
Izzati Haziqah<br />
Shopee Team<br />
<br />
For more information, you can visit our Help Centre : https://help.shopee.com.my/<br />
Need help? Chat with us in-app (Mon-Fri, 9am-10pm) or call +603 2777 9222 (Mon-Sun, 9am-6pm including Public Holidays).<imageReplace src="https://shopeecs.my.salesforce.com/servlet/servlet.ImageServer?oid=00D6F000001oO9b&esid=0186F00000wJSxF"><br><br>ref:_00D6F1oO9b._5006F2n6QKY:ref
</td></tr><tr><td style="border-bottom:1px solid grey;" align="left"> <b>Shopee MY Email Support</b><br/>11/03/2020 11:42 AM<br/><br/><html>
<head>
	<title></title>
</head>
<body>Hi bf1co,<br />
<br />
Thank you for contacting Shopee. My name is Izzati and I'll be assisting you with your query today.<br />
<br />
We acknowledge that the buyer has already agreed to remove the review as per the attachment provided. I will need to forward this issue to our relevant team for further checking. Kindly allow me 3-5 working days to check and get back to you.<br />
<br />
Thank you for using Shopee!<br />
<br />
Warmest Regards,<br />
Izzati Haziqah<br />
Shopee Team<br />
<br />
For more information, you can visit our Help Centre : https://help.shopee.com.my/<br />
Need help? Chat with us in-app (Mon-Fri, 9am-10pm) or call +603 2777 9222 (Mon-Sun, 9am-6pm including Public Holidays).<imageReplace src="https://shopeecs.my.salesforce.com/servlet/servlet.ImageServer?oid=00D6F000001oO9b&esid=0186F00000wJQg2"><br><br>ref:_00D6F1oO9b._5006F2n6QKY:ref</body>
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