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Envelope-to: bfo@bf1.my
Delivery-date: Tue, 25 Feb 2025 11:58:38 +0800
Date: Tue, 25 Feb 2025 11:57:45 +0800 (CST)
From: LAZADA <noreply@support.lazada.com.my>
To: bfo@bf1.my
Message-Id: lazada-1740455865599-177
Subject: [LazAlert] IMPORTANT: Platform Commission & LazCoins Discount Rate
 Adjustment Effective 6 March 2025
MIME-Version: 1.0
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Feedback-ID: lazada-seller-engagement-portal-email_MY:en:f916d8e0-e725-4c0e-a18b-e81c7e22e85c:Lazada
    
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                              for more information.
                             [URIs: lazada.com.my]
  0.0 RCVD_IN_VALIDITY_RPBL_BLOCKED RBL: ADMINISTRATOR NOTICE: The
                             query to Validity was blocked.  See
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                              for more information.
                             [8.219.34.172 listed in bl.score.senderscore.com]
  0.0 RCVD_IN_VALIDITY_CERTIFIED_BLOCKED RBL: ADMINISTRATOR NOTICE:
                             The query to Validity was blocked.  See
                             https://knowledge.validity.com/hc/en-us/articles/20961730681243
                              for more information.
                             [8.219.34.172 listed in sa-accredit.habeas.com]
 -0.0 SPF_PASS               SPF: sender matches SPF record
  0.0 HTML_MESSAGE           BODY: HTML included in message
  0.1 MIME_HTML_ONLY         BODY: Message only has text/html MIME parts
  0.5 KAM_REALLYHUGEIMGSRC   RAW: Spam with image tags with ridiculously
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  0.1 DKIM_SIGNED            Message has a DKIM or DK signature, not necessarily
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 -0.1 DKIM_VALID             Message has at least one valid DKIM or DK signature
 -0.1 DKIM_VALID_AU          Message has a valid DKIM or DK signature from
                             author's domain
  1.2 INVALID_MSGID          Message-Id is not valid, according to RFC 2822
  0.6 HTML_MIME_NO_HTML_TAG  HTML-only message, but there is no HTML
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  0.0 KAM_SHORT              Use of a URL Shortener for very short URL
  0.0 UNPARSEABLE_RELAY      Informational: message has unparseable relay
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  0.5 KAM_NUMSUBJECT         Subject ends in numbers excluding current years
  0.0 T_KAM_HTML_FONT_INVALID Test for Invalidly Named or Formatted
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X-Spam-Flag: NO

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</style><table align=3D"center" width=3D"100%" border=3D"0" cellpadding=3D"=
0" cellspacing=3D"0" role=3D"presentation" style=3D"max-width:100%;min-widt=
h:100%;width:100%"><tbody><tr style=3D"width:100%"><td><div class=3D"sem-em=
ail-page" data-color-mode=3D"light" style=3D"width: 600px; min-width: 600px=
; margin: auto; overflow: hidden; background-color: #ffffff; border: 1px so=
lid #e5e5e5; font-family: 'Roboto', 'Helvetica Neue', 'Helvetica', 'Arial',=
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iv class=3D"sem-email-header" style=3D"width: 100%; border-bottom: 1px soli=
d #e5e5e5; margin-top: 0;"><img src=3D"https://img.alicdn.com/imgextra/i2/O=
1CN01n3ubOM1jX9q3Pjt57_!!6000000004557-2-tps-372-96.png" style=3D"border-ra=
dius: 0.5rem; border-style: none; max-width: 100%; box-sizing: content-box;=
 background-color: transparent; margin: 20px auto; width: 124px; height: au=
to; display: block;" width=3D"124" height=3D"auto"></div><div class=3D"sem-=
email-content" style=3D"width: 100%; position: relative;"><div class=3D"sem=
-markdown "><center style=3D"margin: 1rem 25px;">
<p data-source-pos=3D"3" style=3D"margin-top: 0; margin-bottom: 1rem;"><img=
 alt src=3D"https://img.lazcdn.com/us/unified_station/e6f1447cc989a20278a27=
c019d31a5e0.png" style=3D"border-radius: 0.5rem; border-style: none; box-si=
zing: content-box; background-color: transparent; width: 100%; max-width: 1=
00%; height: auto; display: block; outline: none; border: none; text-decora=
tion: none;" height=3D"auto">
<br></p>
<p data-source-pos=3D"6" style=3D"margin-top: 0; margin-bottom: 1rem;">Dear=
 Valued Seller,</p>
<p data-source-pos=3D"8" style=3D"margin-top: 0; margin-bottom: 1rem;">We a=
re committed to supporting your business growth and continuously enhancing =
our platform. As part of this effort, we are making key adjustments to furt=
her improve the selling and buying experience.</p>
<p data-source-pos=3D"10" style=3D"margin-top: 0; margin-bottom: 1rem;">Lea=
rn about our latest updates below and unlock new strategies to increase you=
r sales and expand your business with Lazada.</p>
<br>
<p style=3D"margin-top: 0; margin-bottom: 1rem;"><span class=3D"hr-border" =
style=3D"display: block; margin: 1em 0; width: 100%; background: no-repeat =
center / 100% url('https://img.lazcdn.com/us/media/9b81f0241f25bafda1ad4c23=
a8efd100-238-2.png');"><img class=3D"hr-img" alt=3D"Hr" height=3D"auto" src=
=3D"https://img.alicdn.com/imgextra/i4/O1CN01IyOaQT27sGrcScH6e_!!6000000007=
852-2-tps-251-58.png" style=3D"border-style: none; box-sizing: content-box;=
 max-width: 100%; height: auto; width: 66px; margin: 0 auto; padding: 0 8px=
; border-radius: 0; background-color: #ffffff; display: block; outline: non=
e; border: none; text-decoration: none;" width=3D"66"></span></p>
<h3 depth=3D"3" serial=3D"1" data-source-pos=3D"15" id=3D"updated-platform-=
commission-rates" style=3D"margin-top: 1.2rem; margin-bottom: 0.75rem; line=
-height: 1.25; font-weight: 600; font-size: 1.25em;"><a aria-hidden=3D"true=
" tabindex=3D"-1" href=3D"#updated-platform-commission-rates" style=3D"back=
ground-color: transparent; color: #0969da; text-decoration: none;"><span cl=
ass=3D"icon icon-link"></span></a>UPDATED PLATFORM COMMISSION RATES</h3>
<p style=3D"margin-top: 0; margin-bottom: 1rem;"><span class=3D"hr-border" =
style=3D"display: block; margin: 1em 0; width: 100%; background: no-repeat =
center / 100% url('https://img.lazcdn.com/us/media/9b81f0241f25bafda1ad4c23=
a8efd100-238-2.png');"><img class=3D"hr-img" alt=3D"Hr" height=3D"auto" src=
=3D"https://img.alicdn.com/imgextra/i4/O1CN01IyOaQT27sGrcScH6e_!!6000000007=
852-2-tps-251-58.png" style=3D"border-style: none; box-sizing: content-box;=
 max-width: 100%; height: auto; width: 66px; margin: 0 auto; padding: 0 8px=
; border-radius: 0; background-color: #ffffff; display: block; outline: non=
e; border: none; text-decoration: none;" width=3D"66"></span></p>
<p data-source-pos=3D"18" style=3D"margin-top: 0; margin-bottom: 1rem;">Eff=
ective <strong style=3D"font-weight: 600;"><font color=3D"pink" style=3D"co=
lor: rgb(244, 114, 182); color: rgba(244, 114, 182, 1);">6 March 2025</font=
></strong>, our standard commission rates will be revised based on product =
categories. These adjustments align with industry standards, allowing us to=
 reinvest more into your success.</p>
<p data-source-pos=3D"20" style=3D"margin-top: 0; margin-bottom: 1rem;">Ple=
ase refer below for an overview of the new adjustments:
<a href=3D"https://u.lzd.co/my/s/t.dSFZU" style=3D"background-color: transp=
arent; color: #0969da; text-decoration: none;"><img alt src=3D"https://img.=
lazcdn.com/us/unified_station/a7ea5892448cbb2e916d7e55c9e07e5d.png" style=
=3D"border-radius: 0.5rem; border-style: none; box-sizing: content-box; bac=
kground-color: transparent; width: 100%; max-width: 100%; height: auto; dis=
play: block; outline: none; border: none; text-decoration: none;" height=3D=
"auto"></a>
<a href=3D"https://u.lzd.co/my/s/t.dSFZU" style=3D"background-color: transp=
arent; color: #0969da; text-decoration: none;"><img alt src=3D"https://img.=
lazcdn.com/us/unified_station/d40cb9048bc5857a66502b99946e97a9.png" style=
=3D"border-radius: 0.5rem; border-style: none; box-sizing: content-box; bac=
kground-color: transparent; width: 100%; max-width: 100%; height: auto; dis=
play: block; outline: none; border: none; text-decoration: none;" height=3D=
"auto"></a></p>
<p data-source-pos=3D"24" style=3D"margin-top: 0; margin-bottom: 1rem;"><a =
href=3D"https://u.lzd.co/my/s/t.dSFZg" style=3D"background-color: transpare=
nt; color: #0969da; text-decoration: none;"><img alt src=3D"https://img.laz=
cdn.com/us/unified_station/619deed9ca0f0a8396371844ba31abdc.png" style=3D"b=
order-radius: 0.5rem; border-style: none; box-sizing: content-box; backgrou=
nd-color: transparent; width: 100%; max-width: 100%; height: auto; display:=
 block; outline: none; border: none; text-decoration: none;" height=3D"auto=
"></a>
<a href=3D"https://u.lzd.co/my/s/t.dSFZg" style=3D"background-color: transp=
arent; color: #0969da; text-decoration: none;"><img alt src=3D"https://img.=
lazcdn.com/us/unified_station/bba35640d5f7ba98a5009454bcc3584d.png" style=
=3D"border-radius: 0.5rem; border-style: none; box-sizing: content-box; bac=
kground-color: transparent; width: 100%; max-width: 100%; height: auto; dis=
play: block; outline: none; border: none; text-decoration: none;" height=3D=
"auto"></a></p>
<br>
<p style=3D"margin-top: 0; margin-bottom: 1rem;"><span class=3D"hr-border" =
style=3D"display: block; margin: 1em 0; width: 100%; background: no-repeat =
center / 100% url('https://img.lazcdn.com/us/media/9b81f0241f25bafda1ad4c23=
a8efd100-238-2.png');"><img class=3D"hr-img" alt=3D"Hr" height=3D"auto" src=
=3D"https://img.alicdn.com/imgextra/i4/O1CN01IyOaQT27sGrcScH6e_!!6000000007=
852-2-tps-251-58.png" style=3D"border-style: none; box-sizing: content-box;=
 max-width: 100%; height: auto; width: 66px; margin: 0 auto; padding: 0 8px=
; border-radius: 0; background-color: #ffffff; display: block; outline: non=
e; border: none; text-decoration: none;" width=3D"66"></span></p>
<h3 depth=3D"3" serial=3D"2" data-source-pos=3D"30" id=3D"lazcoins-discount=
-rate-adjustment" style=3D"margin-top: 1.2rem; margin-bottom: 0.75rem; line=
-height: 1.25; font-weight: 600; font-size: 1.25em;"><a aria-hidden=3D"true=
" tabindex=3D"-1" href=3D"#lazcoins-discount-rate-adjustment" style=3D"back=
ground-color: transparent; color: #0969da; text-decoration: none;"><span cl=
ass=3D"icon icon-link"></span></a>LAZCOINS DISCOUNT RATE ADJUSTMENT</h3>
<p style=3D"margin-top: 0; margin-bottom: 1rem;"><span class=3D"hr-border" =
style=3D"display: block; margin: 1em 0; width: 100%; background: no-repeat =
center / 100% url('https://img.lazcdn.com/us/media/9b81f0241f25bafda1ad4c23=
a8efd100-238-2.png');"><img class=3D"hr-img" alt=3D"Hr" height=3D"auto" src=
=3D"https://img.alicdn.com/imgextra/i4/O1CN01IyOaQT27sGrcScH6e_!!6000000007=
852-2-tps-251-58.png" style=3D"border-style: none; box-sizing: content-box;=
 max-width: 100%; height: auto; width: 66px; margin: 0 auto; padding: 0 8px=
; border-radius: 0; background-color: #ffffff; display: block; outline: non=
e; border: none; text-decoration: none;" width=3D"66"></span></p>
<p data-source-pos=3D"33" style=3D"margin-top: 0; margin-bottom: 1rem;">Fro=
m <strong style=3D"font-weight: 600;"><font color=3D"pink" style=3D"color: =
rgb(244, 114, 182); color: rgba(244, 114, 182, 1);">6 March 2025</font></st=
rong>, the minimum discount rate for all categories will be updated.</p>
<p data-source-pos=3D"35" style=3D"margin-top: 0; margin-bottom: 1rem;"><im=
g alt src=3D"https://img.lazcdn.com/us/unified_station/dad5f0177be0146384a9=
f7c2c7216bcb.png" style=3D"border-radius: 0.5rem; border-style: none; box-s=
izing: content-box; background-color: transparent; width: 100%; max-width: =
100%; height: auto; display: block; outline: none; border: none; text-decor=
ation: none;" height=3D"auto"></p>
<ul data-source-pos=3D"39" style=3D"padding-left: 1.25em; margin-top: 0; ma=
rgin-bottom: 1rem; list-style-type: disc;">
<li data-source-pos=3D"39" style=3D"width: fit-content;">
<p data-source-pos=3D"39" style=3D"margin-bottom: 1rem; margin-top: 1rem;">=
If your current LazCoins Discount rate is below 4.5%, it will automatically=
 be updated to <strong style=3D"font-weight: 600;">4.5%</strong> on <strong=
 style=3D"font-weight: 600;">6 March 2025</strong>.</p>
</li>
<li data-source-pos=3D"41" style=3D"margin-top: 0.25em; width: fit-content;=
">
<p data-source-pos=3D"41" style=3D"margin-bottom: 1rem; margin-top: 1rem;">=
If you do not wish to continue with this new rate, you can opt out before <=
strong style=3D"font-weight: 600;">6 March 2025</strong> via <em>Seller Cen=
ter > Marketing Center > LazCoins Discount</em>.</p>
</li>
</ul>
<p data-source-pos=3D"44" style=3D"margin-top: 0; margin-bottom: 1rem;"><a =
href=3D"https://u.lzd.co/my/s/t.dSFZ5" style=3D"background-color: transpare=
nt; color: #0969da; text-decoration: none;"><img alt src=3D"https://img.laz=
cdn.com/us/unified_station/96c259ec3fb03f98c3cc84593df69988.png" style=3D"b=
order-radius: 0.5rem; border-style: none; box-sizing: content-box; backgrou=
nd-color: transparent; width: 100%; max-width: 100%; height: auto; display:=
 block; outline: none; border: none; text-decoration: none;" height=3D"auto=
"></a></p>
<br>
<p style=3D"margin-top: 0; margin-bottom: 1rem;"><span class=3D"hr-border" =
style=3D"display: block; margin: 1em 0; width: 100%; background: no-repeat =
center / 100% url('https://img.lazcdn.com/us/media/9b81f0241f25bafda1ad4c23=
a8efd100-238-2.png');"><img class=3D"hr-img" alt=3D"Hr" height=3D"auto" src=
=3D"https://img.alicdn.com/imgextra/i4/O1CN01IyOaQT27sGrcScH6e_!!6000000007=
852-2-tps-251-58.png" style=3D"border-style: none; box-sizing: content-box;=
 max-width: 100%; height: auto; width: 66px; margin: 0 auto; padding: 0 8px=
; border-radius: 0; background-color: #ffffff; display: block; outline: non=
e; border: none; text-decoration: none;" width=3D"66"></span></p>
<h3 depth=3D"3" serial=3D"3" data-source-pos=3D"49" id=3D"frequently-asked-=
questions" style=3D"margin-top: 1.2rem; margin-bottom: 0.75rem; line-height=
: 1.25; font-weight: 600; font-size: 1.25em;"><a aria-hidden=3D"true" tabin=
dex=3D"-1" href=3D"#frequently-asked-questions" style=3D"background-color: =
transparent; color: #0969da; text-decoration: none;"><span class=3D"icon ic=
on-link"></span></a>FREQUENTLY ASKED QUESTIONS</h3>
<p style=3D"margin-top: 0; margin-bottom: 1rem;"><span class=3D"hr-border" =
style=3D"display: block; margin: 1em 0; width: 100%; background: no-repeat =
center / 100% url('https://img.lazcdn.com/us/media/9b81f0241f25bafda1ad4c23=
a8efd100-238-2.png');"><img class=3D"hr-img" alt=3D"Hr" height=3D"auto" src=
=3D"https://img.alicdn.com/imgextra/i4/O1CN01IyOaQT27sGrcScH6e_!!6000000007=
852-2-tps-251-58.png" style=3D"border-style: none; box-sizing: content-box;=
 max-width: 100%; height: auto; width: 66px; margin: 0 auto; padding: 0 8px=
; border-radius: 0; background-color: #ffffff; display: block; outline: non=
e; border: none; text-decoration: none;" width=3D"66"></span></p>
<p data-source-pos=3D"52" style=3D"margin-top: 0; margin-bottom: 1rem;"><fo=
nt color=3D"BLUE" style=3D"color: rgb(96, 165, 250); color: rgba(96, 165, 2=
50, 1);"><strong style=3D"font-weight: 600;">1. Will I be affected by the n=
ew Commission Rate?</strong></font></p>
<p data-source-pos=3D"54" style=3D"margin-top: 0; margin-bottom: 1rem;">Yes=
, the new Commission Rate will be applied to all local sellers. Learn more =
about the new Commission Rate for <a href=3D"https://u.lzd.co/my/s/t.dSFZU"=
 style=3D"background-color: transparent; color: #0969da; text-decoration: n=
one;">Marketplace</a> and <a href=3D"https://u.lzd.co/my/s/t.dSFZg" style=
=3D"background-color: transparent; color: #0969da; text-decoration: none;">=
LazMall</a>.
<br><br></p>
<p data-source-pos=3D"57" style=3D"margin-top: 0; margin-bottom: 1rem;"><fo=
nt color=3D"blue" style=3D"color: rgb(96, 165, 250); color: rgba(96, 165, 2=
50, 1);"><strong style=3D"font-weight: 600;">2. If the order was paid on 3 =
March 2025 and delivery was completed on 6 March 2025, does the old or new =
Commission Rate apply to this order?</strong></font></p>
<p data-source-pos=3D"59" style=3D"margin-top: 0; margin-bottom: 1rem;">Any=
 orders created before 6 March 2025 will follow the old Commission Rate. Th=
e new Commission Rate will only apply to orders placed from 6 March 2025 on=
wards.</p>
<p data-source-pos=3D"61" style=3D"margin-top: 0; margin-bottom: 1rem;">You=
 can view the details of the commission amount charged in <em>Seller Center=
 > Finance > My Income > Income Statement > Click on Statement Number > Vie=
w Statement Details</em>
<br><br></p>
<p data-source-pos=3D"64" style=3D"margin-top: 0; margin-bottom: 1rem;"><fo=
nt color=3D"blue" style=3D"color: rgb(96, 165, 250); color: rgba(96, 165, 2=
50, 1);"><strong style=3D"font-weight: 600;">3. If I'm already on the LazCo=
ins Discount Programme before 6 March 2025, will my current rate be affecte=
d by the new discount rate?</strong></font></p>
<p data-source-pos=3D"66" style=3D"margin-top: 0; margin-bottom: 1rem;">If =
your current LazCoins Discount rate is lower than 4.5%, it will automatical=
ly be revised to the new minimum rate of 4.5% starting 6 March 2025. If it'=
s currently above 4.5%, it will remain unchanged.</p>
<p style=3D"margin-top: 0; margin-bottom: 1rem;"><span class=3D"hr-border" =
style=3D"display: block; margin: 1em 0; width: 100%; background: no-repeat =
center / 100% url('https://img.lazcdn.com/us/media/9b81f0241f25bafda1ad4c23=
a8efd100-238-2.png');"><img class=3D"hr-img" alt=3D"Hr" height=3D"auto" src=
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852-2-tps-251-58.png" style=3D"border-style: none; box-sizing: content-box;=
 max-width: 100%; height: auto; width: 66px; margin: 0 auto; padding: 0 8px=
; border-radius: 0; background-color: #ffffff; display: block; outline: non=
e; border: none; text-decoration: none;" width=3D"66"></span></p>
<p data-source-pos=3D"71" style=3D"margin-top: 0; margin-bottom: 1rem;">Tha=
nk you for being a valued part of our seller community.</p>
<p data-source-pos=3D"73" style=3D"margin-top: 0; margin-bottom: 1rem;">If =
you have any questions or need help, please contact our <a href=3D"https://=
u.lzd.co/my/s/t.dSFZT" style=3D"background-color: transparent; color: #0969=
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<p data-source-pos=3D"75" style=3D"margin-top: 0; margin-bottom: 1rem;"><em=
><strong style=3D"font-weight: 600;">Lazada Malaysia</strong></em></p>
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lay: block; outline: none; border: none; text-decoration: none; width: 40px=
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tps://img.alicdn.com/imgextra/i2/O1CN01bvGxi81aq5eerxoQ4_!!6000000003380-2-=
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h: 100%; box-sizing: content-box; background-color: transparent; display: b=
lock; outline: none; border: none; text-decoration: none; width: 40px; heig=
ht: 40px;" width=3D"40" height=3D"40"></a></td></tr></tbody></table><p styl=
e=3D"margin-top: 0; margin-bottom: 1rem; display: block; font-weight: 400; =
line-height: 1.4; text-align: center; color: #595f6d; margin: 0 auto; paddi=
ng: 0 15px;">Please note that this email does not support direct replies. S=
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mprove your business, check out<a href=3D"https://university.lazada.com.my"=
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one;" target=3D"_blank"> Lazada University Malaysia </a>now.</p></div></div=
></td></tr></tbody></table></div></td></tr></tbody></table></p>
<div style=3D"display:none"><img style=3D"display:none" src=3D"http://gm.mm=
stat.com/global-message-platform-ae.edm.edm_open?site_id=3DMY&t=3D174045586=
5599&msg_id=3Df916d8e0-e725-4c0e-a18b-e81c7e22e85c&template_name=3Dlazada-s=
eller-engagement-portal-email_MY&to_address=3Dbfo@bf1.my&engagement_id=3D12=
3633"/></div><div style=3D"display:none"><img style=3D"display:none" src=3D=
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gokey=3Dsite_id%3DMY%26t%3D1740455865599%26msg_id%3Df916d8e0-e725-4c0e-a18b=
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to_address%3Dbfo%40bf1.my%26engagement_type%3D_engagement_email_type_%26eng=
agement_id%3D123633%26seller_id%3D1000126031&logtype=3D2"/></div>
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