Dear sellers,
We'r=
e pleased to inform you that the system issue impacting several functions i=
n our Lazada Seller Center has been successfully resolved. Our team worked =
hard to address the problem, and all systems are now running smoothly.
Here=
's what's been restored:
- Order Management an=
d Product Management pages are back to normal.
- Invoice downloads on the Settlement page are functioning properly.
- Lazada Sponsored Solutions billing and charges are accurate, and Sponsored=
Affiliate charges will be processed in phases, with the latest by 23 Oct.
- All dashboards are showing accurate data, including LazCoins, Business Ad=
visor, and Account Health metrics.
- LSS Voucher Offering Packages have been distributed to Sellers.
- You can now download all updated LazFlash data.
Tha=
nk you for your patience and understanding during this time. We truly value=
your partnership and remain committed to delivering a seamless experience =
for both you and your customers.
If =
you have any further questions or encounter issues, feel free to reach out =
to our seller support team via our chat channel.
Tha=
nk you for your continued support!
Sin=
cerely,
Laz=
ada Malaysia.