
Dear Valued Se=
ller,
Our commitment to your business growth drives us to improve our platform=
continuously. As part of this effort, we are reinvesting in the platform b=
y announcing a few adjustments to enhance the selling and buying experience=
.
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bsp;

FREE SHIPPING BENEFITS FOR ALL<=
/p>


REVISED PLATFORM COMMISSI=
ON RATES
Eff=
ective 15 August 2024, our standard=
commission rates will be revised according to product categories. Adjustme=
nts will be made to align with industry standards, enabling us to invest mo=
re in your success.
Please refer below for an overview of the new adjustments:=
&nbs=
p;
MARKETPLACE
Le=
arn more about Marketplace Commission Rate=
.
LAZMALL
Learn more about LazMall Commission Rate.
Note: Sellers can maintain their current =
commission rate by joining LazCoins Discount Programme.
 =
;
<=
/div>
MINIMUM DISCOUNT RATE CHANGE FOR LAZCOINS
Effective 15 August 2024, the minimum discount rate for all categories will be adjuste=
d.
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bsp;

If you're currently=
participating in LazCoins Discount with a discount rate below 3.5%, your r=
ate will automatical=
ly be readjusted to the new minimum rate of 3.5% on 15 August 2024=
. Should you prefer not to participate=
with the new rate, you have the option to opt out before 15 August 2024 vi=
a Seller Center > Marketing Center > LazC=
oins Discount.

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span>
PAYMENT FEE ADJUSTMENT
<=
div class=3D"sc-YysOf bYIVGr">
The Payment Fee for all=
local sellers will be revised starting 15 August 2024.
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/p>

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span>
FREQUENTLY ASKED QUESTIONS
1. Will all =
sellers be affected by the new Commission Rate?
Yes, the new Commission Rate wi=
ll be applied to all local sellers. Learn more about the new Commission Rat=
e for Marketplace and LazMall<=
span style=3D"font-size:18pt">.
2. If the order was paid on 1=
2 August 2024 and delivery was completed on 15 August 2024, does the old or=
new Commission Rate apply to this order?
Any orders created before 15 August wi=
ll follow the old Commission Rate. The new Commission Rate will only apply =
to orders placed from 15 August onwards.
You can view the details of the commi=
ssion amount charged in Seller Center > Finance > My Income > Inco=
me Statement > Click on Statement Number > View Statement Details
=
span>
3. Does the Payment Fee apply to all orders?
Yes, the Payment Fee ap=
plies to all successful delivered orders.
4. Is Free Sh=
ipping applicable to all products?
<=
span style=3D"font-size:18pt">All storewide products will be eligible for F=
ree Shipping vouchers, except for products under Digital Goods and Choice c=
hannels.
5. If I'm already on the LazCoins Discount Pro=
gramme before 15 August 2024, will my current rate be affected by the new d=
iscount rate?
If your current LazCoins Discount rate is lower than 3.5%, it will=
automatically be revised to the new minimum rate of 3.5% starting 15 Augus=
t. If it's currently above 3.5%, it will remain unchanged.
We believe these u=
pdates will empower your business to thrive. Thank you for your continued s=
upport and partnership.
If you have any questions or need help, please contac=
t our Partner Support Center (PSC)<=
/a>.
=
Lazada Malaysia
Please note that this email does not support direct replies. Should yo=
u have any questions, kindly contact our=E2=80=AFPartner Support Center (PSC). For more info on sales tips and strategy secrets to improve your busine=
ss, check out Lazada University Malaysia=
span> now.