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Return-Path: <noreply@support.lazada.com.my> Delivered-To: bfo@bf1.my Received: from server2.bf-1.com by server2.bf-1.com with LMTP id HB4zB4XqO2NfPgAASFmK/g (envelope-from <noreply@support.lazada.com.my>) for <bfo@bf1.my>; Tue, 04 Oct 2022 16:10:45 +0800 Return-path: <noreply@support.lazada.com.my> Envelope-to: bfo@bf1.my Delivery-date: Tue, 04 Oct 2022 16:10:45 +0800 Received: from mail-sgdm-235-78.aliyun.com ([47.88.235.78]:36551) by server2.bf-1.com with esmtp (Exim 4.95) (envelope-from <noreply@support.lazada.com.my>) id 1ofd0o-00041Z-TH for bfo@bf1.my; Tue, 04 Oct 2022 16:10:44 +0800 X-AliDM-RcptTo: YmZvQGJmMS5teQ== Feedback-ID: default:noreply@support.lazada.com.my:trigger:81650 DKIM-Signature:v=1; a=rsa-sha256; c=relaxed/relaxed; d=support.lazada.com.my; s=default; t=1664871000; h=Date:From:To:Message-Id:Subject:MIME-Version:Content-Type; bh=ri2h0JQ736WZN/zpWyyHyyeQowPtwLQ3pd5BIjtDn8s=; b=mpFvC9HbsR6oeOF4BVSW8nKd1HIYkrjsZhRrPDI3y4URXxRsjlQBOiY3QE1rGATyEAyofba2YisrXFumawqNExhCIzMKekXc0FDVeGn6juGC7I4ih58aq4Ro2IxS1T19PTPy/ZQ7WByCpTRpEOMYQBJN87Acz5y391fByvMGoOM= X-EnvId: 17870283365254866146 Received: from lazada-messag1aa786937a6a26ccf1c3850137dd3c48-vwknn(mailfrom:noreply@support.lazada.com.my fp:SMTPD_DU---cpZeHM) by smtp.aliyun-inc.com(127.0.0.1); Tue, 04 Oct 2022 16:09:58 +0800 Date: Tue, 4 Oct 2022 16:09:58 +0800 (CST) From: LAZADA <noreply@support.lazada.com.my> To: bfo@bf1.my Message-Id: lazada-1664870998690-435 Subject: [LazAlert] Fulfillment Calculation Logic Revision MIME-Version: 1.0 Content-Type: multipart/mixed; boundary="----=_Part_89781045_2090539836.1664870998690" X-LZD-Message-Template-Name: lazada-seller-engagement-portal-email_MY X-LZD-Message-Template-Language: en X-LZD-Message-Id: 32b4fca3-3cba-4445-9f90-fb404cd7dfdb Feedback-ID: lazada-seller-engagement-portal-email_MY:en:32b4fca3-3cba-4445-9f90-fb404cd7dfdb:Lazada X-AliDM-Trace: eyJUYWdOYW1lIjoiZ2xvYmFsTWVzc2FnZTIyMGxhemFkYXNlbGxlcmVuZ2FnZW1lbnRwb3J0YWxlbWFpbE1ZMjgyOTFteSIsIk9wZW5UcmFjZSI6IjEifQ== X-Spam-Status: No, score=2.3 X-Spam-Score: 23 X-Spam-Bar: ++ X-Ham-Report: Spam detection software, running on the system "server2.bf-1.com", has NOT identified this incoming email as spam. The original message has been attached to this so you can view it or label similar future email. If you have any questions, see root\@localhost for details. Content preview: Dear valued sellers, In order to provide faster delivery experience to our customers, we would like to inform you that the fulfillment calculation logic for orders received during the weekends and public holiday will be c [...] Content analysis details: (2.3 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block for more information. [URIs: mmstat.com] -0.0 SPF_PASS SPF: sender matches SPF record 0.0 HTML_MESSAGE BODY: HTML included in message 0.1 MIME_HTML_ONLY BODY: Message only has text/html MIME parts 0.0 HTML_IMAGE_RATIO_04 BODY: HTML has a low ratio of text to image area 0.5 KAM_REALLYHUGEIMGSRC RAW: Spam with image tags with ridiculously huge http urls -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's domain 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily valid -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature 0.0 UNPARSEABLE_RELAY Informational: message has unparseable relay lines 0.6 HTML_MIME_NO_HTML_TAG HTML-only message, but there is no HTML tag 1.2 INVALID_MSGID Message-Id is not valid, according to RFC 2822 0.0 KAM_SHORT Use of a URL Shortener for very short URL X-Spam-Flag: NO ------=_Part_89781045_2090539836.1664870998690 Content-Type: multipart/related; boundary="----=_Part_89781046_1465333993.1664870998690" ------=_Part_89781046_1465333993.1664870998690 Content-Type: text/html;charset=UTF-8 Content-Transfer-Encoding: quoted-printable <p><div style=3D"text-align: left;"> <div style=3D"text-align: center;"><span style=3D"font-size:14px"><span sty= le=3D"font-family:arial,helvetica neue,helvetica,sans-serif"><img data-file= -id=3D"2078607" height=3D"122" src=3D"https://gallery.mailchimp.com/36659de= ee9c1181b080e2013d/images/c7d91eb3-410a-412d-ada5-82f00f876b8c.jpg" width= =3D"600" /></span></span></div> <div style=3D"text-align: left;"> <div style=3D"text-align: justify;"> <div style=3D"text-align: center;"><span style=3D"font-size:14px"><span sty= le=3D"font-family:arial,helvetica neue,helvetica,sans-serif"><img data-file= -id=3D"2734191" height=3D"156" src=3D"https://mcusercontent.com/36659deee9c= 1181b080e2013d/images/98090b75-a15a-4b5d-93fa-434d6dc08aaa.png" style=3D"bo= rder: 0px ; width: 600px; height: 156px; margin: 0px;" width=3D"600" /></s= pan></span> <div style=3D"text-align: center;"> <div style=3D"text-align: left;"><br /> <span style=3D"font-size:14px"><span style=3D"font-family:arial,helvetica n= eue,helvetica,sans-serif">Dear valued sellers,<br /> <br /> In order to provide faster delivery experience to our customers, we would l= ike to inform you that the fulfillment calculation logic for <span style=3D= "color:#ff3399"><strong>orders received during the weekends and public= holiday</strong></span> will be changed.<br /> <br /> <span style=3D"color:#0000CD"><strong><u>What is the change?</u></strong></= span><br /> <br /> <strong>Here is an illustrated example:</strong><br /> <br /> An order is placed on Sunday (weekend) and Monday is a working day</span></= span></div> <ul> =09<li style=3D"text-align: left;"><span style=3D"font-size:14px"><span sty= le=3D"font-family:arial,helvetica neue,helvetica,sans-serif">OC-TTS SLA: 2 = Business days</span></span></li> </ul> <div style=3D"text-align: left;"><span style=3D"font-size:14px"><span style= =3D"font-family:arial,helvetica neue,helvetica,sans-serif"><em>*This is onl= y applicable for standard orders & delivery method.</em></span></span><= br /> </div> <div style=3D"text-align: left;"><span style=3D"font-size:14px"><span style= =3D"font-family:arial,helvetica neue,helvetica,sans-serif"><strong><span st= yle=3D"color:#ff3399">Existing</span> Calculation Logic:</strong><br /> For weekend and public holiday orders, the next working day is considered a= s D0 for SOT/LFR and cancellation SLA.<br /> <br /> <img data-file-id=3D"2734271" height=3D"105" src=3D"https://mcusercontent.c= om/36659deee9c1181b080e2013d/images/b9872ca7-94e0-1824-2c9d-e4a2c99b7338.pn= g" style=3D"border: 0px initial ; width: 600px; height: 105px; margin: 0px;= " width=3D"600" /><br /> <br /> <strong><span style=3D"color:#ff3399">New</span> Calculation Logic:</strong= ><br /> For weekend and public holiday orders, the next working day is considered a= s D1 and the order create date is considered as D0 for SOT/LFR and cancella= tion SLA.<br /> <br /> <img data-file-id=3D"2734203" height=3D"105" src=3D"https://mcusercontent.c= om/36659deee9c1181b080e2013d/images/00587236-7445-1008-e3b8-30375d17707b.pn= g" style=3D"border: 0px initial ; width: 600px; height: 105px; margin: 0px;= " width=3D"600" /><br /> <br /> <span style=3D"color:#0000CD"><strong><u>When will the change take effect?<= /u></strong></span><br /> For orders created from <span style=3D"color:#ff3399"><strong>24 Oct 2022 o= nwards.</strong></span></span></span><br /> </div> <div style=3D"text-align: center;"><span style=3D"font-size:14px"><span sty= le=3D"font-family:arial,helvetica neue,helvetica,sans-serif">Click below to= see the order details of SOT and Cancellation Rate:</span></span></div> <div style=3D"text-align: center;"><span style=3D"font-size:14px"><span sty= le=3D"font-family:arial,helvetica neue,helvetica,sans-serif"><span style=3D= "color:#ff3399"><strong><a href=3D"https://sellercenter.lazada.com.my/apps/= policy_dashboard/sot"><img data-file-id=3D"2734215" height=3D"49" src=3D"ht= tps://mcusercontent.com/36659deee9c1181b080e2013d/images/9c57c0bd-f160-d851= -23d4-ccd2831451ad.png" style=3D"border: 0px ; width: 150px; height: 49px;= margin: 0px;" width=3D"150" /></a><a href=3D"https://sellercenter.lazada.c= om.my/apps/policy_dashboard/cancellation_rate"><img data-file-id=3D"2734223= " height=3D"49" src=3D"https://mcusercontent.com/36659deee9c1181b080e2013d/= images/5892803a-366d-5d28-a2d7-2b306975baeb.png" style=3D"border: 0px initi= al ; width: 150px; height: 49px; margin: 0px;" width=3D"150" /></a></strong= ></span></span></span></div> <hr /><span style=3D"font-size:15px"><span style=3D"font-family:arial,helve= tica neue,helvetica,sans-serif"><span style=3D"color:#0000CD"><strong>EARLY= BIRD TICKETS ON SALE NOW FOR A LIMITED TIME ONLY!</strong></span></span></= span><br /> <a href=3D"https://t2u.asia/e/28704"><img data-file-id=3D"2734211" height= =3D"193" src=3D"https://mcusercontent.com/36659deee9c1181b080e2013d/images/= 9b39684a-10e0-09a8-52a4-cc07b209e430.png" style=3D"border: 0px ; width: 60= 0px; height: 193px; margin: 0px;" width=3D"600" /></a> <hr /> <div style=3D"text-align: left;"><span style=3D"font-size:14px"><span style= =3D"font-family:arial,helvetica neue,helvetica,sans-serif">Please do not he= sitate to contact our=E2=80=AF<a href=3D"http://bit.ly/pscwork" target=3D"_= blank">Partner Support Center</a> (PSC) for any inquiries. We are= available to assist you from 9AM-6PM, 7 days a week (excluding Public= Holidays), just scroll down and click '<strong>Contact Us</strong>'= ;.<br /> <br /> For more info on sales tips and strategy secrets to improve your business, = check out <a href=3D"http://bit.ly/lazunimy" target=3D"_blank">Lazada = University Malaysia</a> now.</span></span></div> </div> </div> </div> </div> </div> </p> <div style=3D"display:none"><img style=3D"display:none" src=3D"http://gm.mm= stat.com/global-message-platform-ae.edm.edm_open?site_id=3DMY&t=3D166487099= 8690&msg_id=3D32b4fca3-3cba-4445-9f90-fb404cd7dfdb&template_name=3Dlazada-s= eller-engagement-portal-email_MY&to_address=3Dbfo@bf1.my&engagement_id=3D28= 291"/></div><div style=3D"display:none"><img style=3D"display:none" src=3D"= https://sg.mmstat.com/lzdseller.email-engagement.data-traking?gmkey=3DEXP&g= okey=3Dsite_id%3DMY%26t%3D1664870998690%26msg_id%3D32b4fca3-3cba-4445-9f90-= fb404cd7dfdb%26template_name%3Dlazada-seller-engagement-portal-email_MY%26t= o_address%3Dbfo%40bf1.my%26engagement_type%3D_engagement_email_type_%26enga= gement_id%3D28291%26seller_id%3D1000126031&logtype=3D2"/></div> ------=_Part_89781046_1465333993.1664870998690-- ------=_Part_89781045_2090539836.1664870998690--