What are the benefits to be expected when you are using options other than the Cash On Delivery (COD)
Cash on Delivery (COD) is a great way to allow buyers without online banking or cards to shop on Lazada. In line with the Malaysia aspiration towards a cashless society, Lazada is also committed in technology and commerce progression to ensure better, secured shopping experience. With all that in mind, we have started to gradually remove the COD option, implemented through phases across these few months. This shift will also help to reduce cancellation of orders and failed deliveries that is inherently more common for COD, while encouraging buyers to use other payment options like Lazada Wallet. Your full support is much appreciated in ensuring smooth transition. Suggested FAQ & Answers To Tell Your Buyers 1) Why can't I make my payment via Cash on Delivery (COD)? Giving you safe, convenient payment methods when shopping at Lazada is our priority, so COD is not going to be available for all transactions. That is why we are encouraging our users to make their payments through the Lazada Wallet so they can protect themselves from any unauthorized transactions. It is made easier now that users can save their cards directly on their Lazada accounts and top-up through online banking and 7-Eleven outlets. 2) Can all items be paid via Cash on Delivery (COD)? Only selected items can be paid via COD. If COD is not available for your item, you can pay with other payment methods.