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Envelope-to: bfo@bf1.my
Delivery-date: Thu, 01 Aug 2019 11:01:58 +0800
From: "Lazada Malaysia" <lazadamalaysia@info.lazada.com>
To: <bfo@bf1.my>
Subject: [Lazada Report] 2 New Features In Seller Center That Will Impact Your Operations!
Date: Wed, 31 Jul 2019 21:01:16 -0600
MIME-Version: 1.0
Reply-To: "Lazada South East Asia Pte Ltd" <reply-febc12787366037b-78_HTML-54773860-7273171-411@info.lazada.com>
Message-ID: <29dac0eb-797b-49c9-be14-8f77754d526d@atl1s07mta1091.xt.local>
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*|MC_PREVIEW_TEXT|*
 
Dear bf1shop,
 
We are Turning One Year Older! Yes! Lazada's 6th Birthday Campaign Sale is just around the corner! This campaign will start from 25 to 27 April 2018.
 
Sellers who participated, experienced a MASSIVE increase on sales that day! Don't miss out on the fun for our 6th Birthday Campaign, the next LARGEST Campaign in Southeast Asia after 11.11! 
 
We are now in the midst of collecting deals for this Exciting Campaign and would like to invite you to join us!
 
How To Join The Birthday Campaign

In order to participate in the Birthday Campaign, you will need to submit your BEST deals with a minimum discount as listed below. To maximize your sales performance, we recommend you to submit your best deals according to the suggested minimum discount listed below.
 
Discount Rates by Category

(vs. Current Selling Price)
   Min Discount

To Participate
   Suggested Min Discount To Participate
 
Cameras
   2.50%
   5%
 
Computers & Laptops
   3%
   5%
 
Mobiles & Tablets
   2.50%
   5%
 
TV, Audio / Video, Gaming & Wearables
   2%
   5%
 
Bags and Travel
   10%
   15%
 
Fashion
   10%
   15%
 
Sports & Outdoors
   10%
   15%
 
Watches Sunglasses Jewellery
   10%
   15%
 
Groceries
   10%
   10%
 
Health & Beauty
   10%
   10%
 
Mother & Baby
   10%
   10%
 
Pet Supplies
   10%
   10%
 
Toys & Games
   10%
   10%
 
Bedding & Bath
   10%
   10%
 
Furniture & Décor
   10%
   10%
 
Home Appliances
   3%
   10%
 
Kitchen & Dining
   10%
   10%
 
Laundry & Cleaning
   10%
   10%
 
Stationery & Craft
   10%
   10%
 
Tools, DIY & Outdoor
   10%
   10%
 
Motors
   10%
   5%
 
Digital Goods
   -
   15%
 
Media, Music & Books
   15%
   15%
 
Mobile Topups
   -
   15%
 
Don't Wait! Start Submitting Your BEST Deals Now!
 
Submit Best Deals Here
http://click.info.lazada.com/?qs=4424df85cf0f0bd694b197d0183d5b939bd5be47cf485f6fb12109fd6f960e4b24b3a58ded4e26b19505baf073e15e4579f94ccbe8e9c2b0
 
Submission Dateline : 13 April 2018 23:59 GMT+08:00
 
IMPORTANT: By clicking the 'SUBMIT' button, you acknowledge that:

1. You have checked the prices of your submitted deals.

2. Lazada reserves the right to approve, reject and disqualify a campaign product submitted at their own discretion.

What Do You Get  If You Participate?

All deals submitted via the button above will get a special BIRTHDAY Badge during the Lazada 6th Birthday Campaign for your products! How awesome is that!
 
Not sure how to submit deals? Get help via the button below!
 
http://click.info.lazada.com/?qs=4424df85cf0f0bd6558adcce466bf9b018806426c2e0dc8beff6dea093fff4e5d3419fa76e8db11a4c62ea396391daedbb6e36e5c7510899
    
http://click.info.lazada.com/?qs=4424df85cf0f0bd61d53dd9d3850da75ad22c2c4feeec858f42dbf3c4519548cf650d2e9cc096ccaed29a1f46339adfc1a2a149b4cf47f7a
 
Please do not hesitate to contact Partner Support Center
http://click.info.lazada.com/?qs=4424df85cf0f0bd6c8904f606668bef14ca2c8b6589558a837ae6fbe6c46e60251f1c381866ade0a271f3eedf63d4beb66b370db73428461
 for any inquiries. We will be more than happy to assist you. 
 
Thank you.
 
Best regards,

Your Lazada Team
 
http://click.info.lazada.com/?qs=4424df85cf0f0bd60cc7601fe4ea82d22aa65091fdde5f8c85e5c0b661a31d702a1753550dc7ca41f0b62adcb44f1029293f56fb8381e901

http://click.info.lazada.com/?qs=4424df85cf0f0bd67bf6a76010c09d2e675ef1b4cf9ac8f39a15f86f6ed7a33cfab1522c76a16d8101b94a9fc59dc6af726b1ea8bf5dbb82

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 *|MC_PREVIEW_TEXT|*
 
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 <img data-file-id="1565279" height="170" src="https://gallery.mailchimp.com/36659deee9c1181b080e2013d/images/b23b9b6d-3a4a-4fec-8c61-9e7a10e468fd.jpg" style="border: 0px ; width: 800px; height: 170px; margin: 0px;" width="800">
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 <td valign="top" class="mcnTextContent" style="padding-top:0; padding-right:18px; padding-bottom:9px; padding-left:18px;">
 
 Dear bf1shop, 
 
At Lazada, we are always looking to improve our platform so our sellers can have a better selling experience. Starting from 5 August 2019, we will be introducing 2 new features
 on your Orders Overview Page in Seller Center: Ship On Time SLA display and Automated Package Split feature.  
 
Update No.1: Ship On Time SLA (SOT SLA) 
What is it?

<ul>
 <li>The 'Ship SLA' column will be renamed as 'Ship On Time SLA' (SOT SLA). </li>
 <li>Ship On Time SLA measures a Seller's ability to fulfill orders on time (i.e. how timely orders are handed over to the Logistics Provider). </li>
 <li>The calculation starts when an order is first received and ends when the order has been packed AND handed to the Logistics Provider.</li>
</ul>
             <img data-file-id="1568247" height="228" src="https://gallery.mailchimp.com/36659deee9c1181b080e2013d/images/ecf99785-01dd-4ff6-b559-32e80d471704.png" style="border: 0px ; width: 700px; height: 228px; margin: 0px;" width="700">
<div style="text-align: center;">Ship On Time (SLA) Process 
 </div>
What Is New?

<ul>
 <li>Under the 'Ship On Time SLA' column, each order will have a timer that counts down to the end of its Ship On Time SLA. If an order or package has not been handed over before the timer ends (i.e. breaches the Ship On Time SLA), the timer will be replaced with a warning "SLA Breached!". </li>
 <li>By default, this timer will prioritize orders from the most urgent to the least urgent. Orders with the shortest time left will be on top, followed by the next shortest timing. <img data-file-id="1568231" height="162" src="https://gallery.mailchimp.com/36659deee9c1181b080e2013d/images/9bbede09-ed75-4685-9d53-bcc32b6b2d10.png" style="border: 0px initial ; width: 700px; height: 162px; margin: 0px;" width="700"> </li>
</ul>
How Does This Update Benefit Me? 
You will now be able to follow the prioritization order shown on the Order Overview Page and fulfill orders that require the most urgent attention. You will no longer need to worry about overlooking the handover time of an urgent order that was received in later part of the day. 
  
What Happens If I Breach The Ship On Time SLA ? 
A low Ship On Time score could impact your Seller Rating and eligibility to participate in Campaigns.  
 
Update No.2: Automated Package Split 
What Is It? 
It is a mechanism that splits your order into smaller multiple packages automatically, if required. 
 
This feature replaces the existing Weight Check feature on Seller Center, where an error message pops up prompting you to split your orders manually using Item Level Processing.  
 
How Does It Work? 
An order will be split into multiple packages if:

<ul>
 <li>An order consists of multiple items,</li>
 <li>The combined weight of the items exceeds 20kg, or</li>
 <li>The combined size of the items exceeds 70cm on any side</li>
</ul>
 How Will This Impact Me?

<ul>
 <li>On the Order Overview Page, after you print the shipping labels for your orders, you will be able to see the number of parcels created for each order.</li>
 <li>Please pack your orders according to the multiple separated packages shown. </li>
 <li>DO NOT attempt to combine the order into a single parcel with a single tracking number, as this will result in inaccurate order status updates and typically leads to cancellation.  </li>
 <li>DO NOT place multiple shipping labels on a single package, as this package will be rejected by our Logistic Providers.</li>
</ul>
 
Won't I End Up Paying Higher Shipping Fees?

<ul>
 <li>Yes, at the moment you will see a higher shipping fee charge compared to what is paid by customers.</li>
 <li>Until we are able to charge Customers more accurate shipping fees, Lazada will proactively reimburse Sellers for this cost difference.  Proactive reimbursement will be done a month after the parcel is delivered i.e, parcels delivered in August to be reimbursed in September.</li>
 <li>You are encouraged to raise a dispute to PSC to ensure all your impacted orders are accounted for reimbursement.</li>
</ul>

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 <div style="text-align: justify;">If you have any inquiries, please do not hesitate to contact <a href="http://click.info.lazada.com/?qs=4424df85cf0f0bd60dd9dbd34886680551985046b7ec3ba2931e53734daa5369adac5284c52b9abad3e733c8e553177ecf050d22cd69a822" target="_blank">Partner Support Center</a> for any inquiries. We will be more than happy to assist you.  
 
Thank you. 
 
Best regards, 
Your Lazada Team</div>

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